Get Healthcare

Get Healthcare: online medical certificates for residents in Ireland

Get Healthcare is an Irish online medical certificate service aimed at residents in Ireland. Its approach focuses on issuing sick leave certificates without the need for an in-person consultation, through a medical questionnaire that the patient completes from their phone or computer. Applications are assessed by Irish-registered GPs and, where clinically appropriate, the certificate is sent securely by email.

Sick leave certificate: options and turnaround times

The main service is the sick leave certificate, with two review options: a priority review within 2 business hours and a standard review within 8 business hours. The price shown on the site for this certificate ranges from €26.99 to €41.99 depending on the option. The process consists of three steps: submitting the medical form with payment, assessment of the case by a GP — who may contact the applicant by audio or video call — and receipt of the certificate by email once approved.

The service is designed for employees and students over 18 years old who need to justify absences due to minor illness of between 1 and 14 days. The duration of the certificate is determined by the doctor based on the assessment of the application and in accordance with HSE guidelines for the specific condition.

What is covered and what is not

The site details that the service includes sick leave certificates for minor illnesses, priority review within 2 business hours and issuance by Irish-registered doctors. Excluded are retrospective medical certificates, reports requiring physical examination — such as ergonomic assessments — and certificates for mental health or historical illnesses.

Regarding the need for the certificate, the website notes that, to access statutory sick pay, certification must be obtained from the first day of sick leave, and that some employers require a medical note from the second day of illness.

Other certificates available

In addition to the sick leave certificate, the catalogue includes other online medical documents:

• Fit To Return to Work Certificate, between €29.99 and €44.99, tailored to workplace requirements in Ireland.
• Pre-Employment Medical Fit Certificate, between €49.99 and €69.99, with same-day delivery and a full refund if the application is rejected.
• Fit To Fly Certificate, between €26.99 and €41.99, approved by Irish-registered doctors and delivered within 4 to 24 hours.
• Unfit For Travel Certificate, between €26.99 and €41.99, with a full refund if the application is rejected.

How it works and patient care

The service is presented as a remote alternative to in-person consultation for absences due to minor illness. The company declares 24/7 availability and remote access to personalised care for residents in Ireland. Applications submitted outside review hours are assessed when the next doctor review period begins, and during busy periods the company may extend review hours.

The site warns of possible phone line issues: some calls may not connect, so during office hours it recommends emailing support or using the WhatsApp chat.

Informational content and other services

Get Healthcare maintains a newsletter with health tips prepared by IMC-registered doctors, focused on prevention strategies and recommendations tailored to different conditions. The website also mentions GP appointment services and medical certificates, and includes a programme to become an online partner.

Location and contact

Ludgate Hub, Old Bakery, Townshend Street, Skibbereen, Co. Cork, P81T324, Ireland · Phone: 021 245 5185