Petstop

Petstop, Irish pet store chain since 1995

Petstop is a family-run pet store chain established in 1995 with a presence in Ireland. The company presents itself as the country's most trusted pet store chain and operates 14 stores, according to the data it publishes on its website. Its catalogue exceeds 12,000 food and essential supply products for companion animals.

Range for dogs and cats

The dog range covers dry and wet food, treats and snacks, toys, collars, harnesses and leads, car, travel and outdoor accessories, bowls and feeding accessories, beds, health and hygiene products, grooming, coats and accessories, kennels and gardening items, training aids and poop bags. It also includes seasonal items such as Halloween costumes, GAA apparel and cooling products for dogs.

For cats, the range includes food, toys, treats, collars, leads and harnesses, healthcare products, beds, grooming, litter and litter trays, bowls and feeding accessories, catnip products, home and garden items, scratchers, poop scoops, cat flaps and tags and bells. The website highlights specific sections such as grain-free food and scratchers.

Small mammals, birds, fish and reptiles

The catalogue extends to rabbits, guinea pigs and hamsters, with food, bedding, healthcare products, accessories, toys and treats, hutches and runs and feeding utensils for each species. Under other small pets are listed rats, degus, mice, ferrets, gerbils and chinchillas.

For birds, it offers food, treats, toys and perches, healthcare products, cages and accessories and nesting items, as well as a specific line for wild birds with feeders, food, tables and accessories to attract them to the garden. The aquatics section includes fish food, plants and ornaments, cleaning products, filters and filter media, heaters and lighting, pumps and accessories, water treatments and marine products. For reptiles, it has substrates, food, health and vitamins, accessories, heating and lighting, vivarium ornaments and plants, feeding accessories and housing.

Shopping, delivery and services

The online store offers in-store pickup through the Click & Collect service and free delivery on orders over €29. The company states that 96% of orders are delivered the next day. It has a subscription programme with a discount for receiving products on a recurring basis, a dog grooming service and a store locator. The site also publishes sections on brands, returns, subscription terms, privacy policy, recalled products, a loyalty programme and its own magazine.

Reviews and activity

The website shows more than 30,000 reviews and links to Trustpilot as a review platform. Petstop Limited is registered with VAT number 6399759V and company number 379759. The company states it is family-owned and presents itself as a specialist in companion animal care.