Maxi Zoo

Maxi Zoo, online store for pet food and accessories

Maxi Zoo is an online store based in Ireland that sells food and accessories for companion animals. Its catalogue exceeds 4,000 items and covers products for dogs, cats, small mammals, birds, aquarium fish, reptiles, ponds, and garden. The range includes both well-known industry brands and thirteen exclusive Maxi Zoo brands, with a selection of dry and wet food, snacks, and dietary products.

Food and care for dogs and cats

For dogs, the store organises its range into food (dry, wet, snacks, veterinary diets, and complementary foods), beds and cushions, walking accessories such as leads, collars, and harnesses, hygiene and care products (coat care, dental care, bandages, parasite treatments, paw care, nappies), toys (intelligence toys, balls, frisbees, chew toys), training items, transport and safety (car equipment, transport boxes, safety gates), and clothing (coats, jumpers, shoes).

The feline section covers wet and dry food, snacks, veterinary diets, cat milk and drinks, kitten products, litter and hygiene accessories, coat care, parasite protection, scratching furniture, beds and hammocks, various toys (mice, feathers, tunnels, laser pointers), transport boxes, and home safety systems such as protective nets and cat flaps.

Small animals, birds, aquariums, and terrariums

The catalogue extends to small mammals (main food, hay, snacks, claw and coat care, cages and accessories, toys and tunnels), birds (main and complementary food, snacks, toys, cages and aviaries, accessories, litter and care), aquatics (fish food, filtration and ventilation equipment, water maintenance, testing and cleaning, decoration, accessories, and nano aquariums), and terrariums (reptile food, substrates, and maintenance products).

Garden, pond, and wildlife

The store includes a garden and pond section with pond fish food, wild bird feed, energy balls, feeders and nest boxes, as well as products for squirrels, hedgehogs, and backyard chickens.

Brands and health products

Maxi Zoo distributes well-known brands such as Hill's, Royal Canin, Felix, Whiskas, and SELECT GOLD, among others. It offers a range of health products that includes veterinary diets for dogs and cats (hypoallergenic, sensitive, renal, for overweight, joints, stress, diabetes, urinary, dental, cardiac, and hepatic), as well as care and hygiene products for both species.

Services and shopping benefits

The company offers a loyalty programme called Maxi Zoo Friends, with a 10% welcome coupon for the first purchase, exclusive coupons redeemable in store and online, a digital stamp card that grants a €5 coupon when completed, and birthday gifts. The online store applies a 10% discount to new customers and newsletter subscribers, allows free returns for 30 days, and offers free shipping for orders over €29. For orders whose total weight exceeds 31 kg, a one-time additional shipping fee of €4.99 is applied for increased shipping costs. Payments are made through secure SSL options.

The site also publishes an advice section with articles on training, health, nutrition, and care for dogs, cats, and guinea pigs, and has Maxi Zoo grooming salons. The company presents itself as a business with Irish suppliers, charity initiatives, and job creation in Ireland.