HealthHero Ireland

HealthHero Ireland: online medical consultations with Irish-registered doctors

HealthHero Ireland, formerly known as MyClinic.ie, is an online healthcare service for patients in Ireland. Its platform allows you to book consultations with GPs, obtain electronic prescriptions and access follow-up programmes for various conditions, all online and without the need to travel. The company presents itself as an agile alternative to the barriers of access, time and cost that, according to its own analysis, make in-person medical consultations difficult.

The service is available seven days a week, from morning until late, and consultations start from a stated price of €25. Care is provided by doctors trained in Ireland and registered with the Irish Medical Council; the doctor's name and registration number appear on all prescriptions and consultations carried out through the platform.

Clinical services available

The offering is organised into several areas of care, each with its own booking or pre-assessment flow:

• Online general medicine: GP consultations, including a specific dermatology pathway.
• Online prescriptions: requesting and renewing prescriptions for general health treatments such as acne, eczema, genital warts, hay fever, high cholesterol, malaria, rosacea or thrush.
• Women's health: bacterial vaginosis, contraception, cystitis, emergency contraception, female facial hair and period delay.
• Men's health: erectile dysfunction, male hair loss and premature ejaculation.
• Weight management: initial assessment, follow-up consultations, weight loss injections and BMI calculator.
• ADHD management: initial assessment and continuation of treatment.
• Online speech and language therapy: remote speech and language therapy with CORU-registered professionals, with no waiting lists and no travel.
• Travel health: assessments for destinations such as Africa, Australia, China, India, South America, Southeast Asia and Thailand.
• HPV vaccine: vaccination booking.

Clinical team

The team of specialists consists of professionals registered with the Irish Medical Council and experienced in the diagnosis and treatment of ADHD. The Medical Director is Dr James Ryan, a GP, whose stated special interests include mental health, occupational medicine, women's health and men's health.

Privacy, security and confidentiality

The platform uses SSL encryption to protect information during transmission between the patient's device and the servers. Data collected in consultations and tests belongs to the patient and can be accessed by them at any time; sharing it with other healthcare professionals is the user's decision. The company states that delivery packaging does not include any mention of the treatment or of HealthHero Ireland, in order to preserve confidentiality.

Prescriptions are issued only for medicines that a doctor has considered safe for the patient.

Patient platform and electronic record

HealthHero Ireland's patient platform offers secure video consultations with a range of healthcare professionals, at the time and place chosen by the user, as well as a personal electronic medical record. From it, repeat prescriptions can be managed and blood tests and screening tests can be requested.

European presence and editorial activity

The company states that it serves millions of patients and thousands of businesses across Europe, and maintains a news and resources section with informative articles on topics such as selective mutism, verbal dyspraxia, ADHD and its relationship with overstimulation, obsessive-compulsive disorder or emotional eating, as well as content on weight loss and exercise.

Company details

The company operating the service is HealthHero Healthcare Ireland Limited, with its registered office at 3rd Floor, Waterloo Exchange, Waterloo Road, Dublin 4, D04 E5W7, Ireland.

Location and contact

2 Dublin Landings, North Wall Quay, Dublin 1, D01 V4A3 · Phone: (01) 514 3464 · Email: info@healthhero.ie