eToll

eToll, the information portal on electronic tolling in Ireland

eToll is an information website dedicated to the Irish electronic tolling system. Its purpose is to help drivers choose the most suitable toll tag provider for their journeys and to bring together in one place practical information on how the system works. The site is available in English and Irish (Gaeilge).

The platform is linked to Transport Infrastructure Ireland, whose contact email is etoll@tii.ie and whose headquarters are located at Parkgate Business Centre, Parkgate Street, Dublin 8.

Tag providers and account types

The portal guides users in choosing between the different toll tag providers operating in Ireland. Among the providers mentioned are:

• DirectRoute Ltd, based at Richmond Hill, Richmond House, Fermoy, Co. Cork.
• easytrip.ie, with address at EA House, Damastown Industrial Estate, Mulhuddart, Dublin 15.
• eFlow, with a PO box at South City DSU, Cork.
• TollTag.ie – ParkMagic Mobile Solutions Ltd., at Riverfront, Howleys Quay, Limerick.

In addition to the providers, the site explains the different account types available and the advantages of having a tag in the vehicle compared to not having one.

Practical information for drivers

eToll brings together useful content for those driving on Irish toll roads. Among the sections available are toll rates, interoperability between systems, applicable Irish bye-laws, information for visitors and a map of tolling areas. Aspects such as installing the device in the vehicle and the procedure for obtaining one are also detailed.

Disability Toll Exemption Scheme

The portal provides information on the Disability Toll Exemption Scheme (DTES), a national toll exemption scheme for people with disabilities that was launched on 3 February 2020 and is open for applications. It also offers guidance for those who have received a payment request in error and wish to appeal.

User milestone and contact

The site announces that it has reached one million tag users. For queries not resolved in the information sections or on the FAQ page, the portal provides a contact form and the details of the various entities linked to the tolling system.

Headquarters and locations

Local Transport Infrastructure Ireland Head Office: Parkgate Business Centre, Parkgate Street, Dublin 8, D08 DK10, Ireland · Phone: +353 1 6463600 · Email: etoll@tii.ie

Local DirectRoute Ltd: Richmond Hill, Richmond House, Fermoy, Co. Cork

Local Coonagh Mainline Toll Plaza: Coonagh Mainline Toll Plaza, Coonagh, Co. Limerick

Local easytrip.ie: EA House, Damastown Industrial Estate, Mulhuddart, Dublin 15 · Phone: 1890 67 67 68

Local eFlow: eFlow, PO Box 13294, South City DSU, Cork · Phone: 0818 50 10 50

Local TollTag.ie - ParkMagic Mobile Solutions Ltd.: Riverfront, Howleys Quay, Limerick