Healthwave

Healthwave, an online pharmacy based in Dundrum (Dublin)

Healthwave is an Irish pharmacy that operates primarily online and presents itself as "the pharmacy that comes to you". Its activity combines the dispensing of prescription medicines and over-the-counter products with a delivery service to any point in Ireland. The company also maintains a physical pharmacy in Dundrum Town Centre, Dublin 16, where prescription orders can be collected.

Prescription medicines and prices

The site has a dedicated section on prescription medicine prices and allows users to manage the electronic prescription sent by their GP. Among the treatments the pharmacy highlights are Mounjaro, Saxenda and Wegovy for weight management, as well as Viagra Connect and Cialis. The company states that users can save up to 50% on their prescriptions, a figure that comes from its own commercial communications.

PillPods: medication organisation

One of the distinctive services Healthwave offers is PillPods, a medication organisation system using single-dose capsules. Users can tear off as many days as they need and easily check whether they have already taken the corresponding dose. The pharmacy notes that this format is easy to carry, reduces packaging volume and avoids having to handle the medicines directly. The testimonials collected on the website highlight both the convenience for those who take several medicines a day and the safety of not having to touch the tablets.

Over-the-counter product catalogue

In addition to prescription treatments, the online store organises its catalogue by category: allergies, children, continuous glucose monitors, COVID, diabetes, immunity, diabetes, electronics, eyes, first aid, hair care, hair loss, home testing, menopause, men's health, mother & baby, oral care, personal care, sexual health, skincare, smoking cessation, stomach, supplements and travel. The website also includes sections for special offers, bulk offers, bundles and gifts.

Health areas covered

The site structures part of its content around women's and men's health. The first group includes free contraception, free HRT, menopause, thyroid and breast cancer. The second includes prostate, hair loss, erectile dysfunction and weight management treatments, with a body mass index calculator. Other conditions such as mental health and asthma are also covered.

Patient care and contact channels

Healthwave offers remote pharmaceutical care: users can message the pharmacists via SMS and use an ordering assistant called Carebot to process their prescriptions. The company also has a health messaging service (Healthmail) for receiving electronic prescriptions from doctors. The care team is available by phone, email and text message, and the physical Dundrum pharmacy handles prescription collection during limited hours; outside those hours, the company offers home delivery.

Shipping and payment methods

The pharmacy ships orders anywhere in Ireland and offers free shipping on orders over €49.99. Delivery costs start at €2.95. Accepted payment methods include American Express, Apple Pay, Google Pay, Klarna, Maestro, Mastercard, PayPal, Shop Pay, Union Pay and Visa.

Location and contact

Unit 2.4 Dundrum Town Centre Sandyford Road Dublin 16 D16 P968 · Phone: 01-6853086 · Email: healthwave.dundrum@healthmail.ie