SSE Airtricity

SSE Airtricity, electricity and gas supply in Ireland

SSE Airtricity is an energy supplier operating on the island of Ireland, serving over 725,000 electricity and gas customers, both households and businesses. The company presents itself as part of the SSE group and focuses its activity on energy supply and associated services, with a stated 28-year track record of harnessing the power of the wind.

Its residential catalogue includes electricity plans, combined electricity and gas plans, and gas-only plans, as well as specific tariffs for electric vehicles and smart plans. The website indicated a promotion of up to €518 in savings with 30% off electricity, presented as a renewal offer for new customers.

Home energy upgrade services

The company offers a comprehensive home energy retrofit service under the One Stop Shop concept, which brings assessment and installation together under a single point of contact. Among the solutions offered are insulation, replacement of windows and doors, solar panel installation, battery storage, heat pumps, and electric vehicle chargers. The company states it has completed over 4,000 home upgrades with its own team and offers a free consultation and a retrofit advice centre.

Business solutions

For the business segment, SSE Airtricity offers tailored contracts, specialised support, and digital tools for consumption visibility. It also provides energy audits, photovoltaic systems through its partner Activ8 Solar Energies, and corporate green energy purchase agreements, backed by the SSE group's 31 wind farms on the island of Ireland.

Digital tools and customer service

The company has a mobile app to manage consumption, bills, and payments, as well as a personalised energy advisory service called Smart Insights and a customer rewards programme. Account management is done through the My Account platform, which allows registration, bill viewing, and meter reading submission.

Renewable generation and thermal backup

Generation activity is carried out by SSE Renewables, which operates 31 wind farms on the island, including the Yellow River wind farm in County Offaly, and is developing the Arklow Bank Wind Park 2 project. In the thermal area, SSE Thermal manages the Great Island combined cycle power plant in County Wexford, and a project in Tarbert, County Kerry, intended to become Ireland's first power plant fuelled by sustainable biofuels.

Community commitment and sponsorships

The company channels part of its social activity through the Generation Green Community Fund, which funds 56 projects focused on biodiversity, clean energy use, and environmental education. It has been the main sponsor of the top three divisions of the League of Ireland for over 17 years, has partnered with Dublin Zoo as sustainability partner since 2017, and has a presence in the Energise Zone space at the W5 centre in Belfast. It also funds the LGBT Ireland national helpline and participates in EnergyCloud, which provides free hot water to vulnerable households when there is surplus renewable energy on the grid.

Employment and structure

SSE Airtricity employs nearly 900 people on the island of Ireland, in roles spanning installation, engineering, customer service, technology, finance, and data analysis. The company states it offers flexible working conditions and benefits for its employees.