First Help Tech

First Help Tech, device repairs and parts sales in Celbridge

First Help Tech is an Irish business dedicated to repairing consumer electronic devices and selling spare parts and accessories. The company states it was established in 2016 and operates under the company name AC Mobile Parts Limited, active in County Kildare.

Repair services

The workshop covers five main repair areas:

• Mobile phones: screen replacements, battery replacements and other repairs for all smartphone brands.
• Tablets: screen and charging port repairs, among other work.
• Laptops: solutions ranging from hardware issues to software problems.
• Desktop computers: repairs, upgrades and maintenance.
• Smartwatches: repair service for all major brands and models.

The company also offers repairs organised by brand, with specific sections for iPhone, iPad and Samsung, including screen replacements for these devices.

Spare parts and components

The spare parts catalogue is structured by device type and manufacturer. For mobile phones, it covers parts for Samsung, iPhone, Huawei, Xiaomi, OnePlus, Google Pixel, Sony, Nokia, Motorola, LG, HTC, Oppo, Infinix, Asus, TCL and Tecno. For tablets, it includes components for iPad, Samsung, Lenovo, Sony, Huawei, Xiaomi, Asus, Microsoft, Amazon and TCL. For smartwatches, it has parts for Apple Watch, Samsung Watch, Xiaomi Watch, Amazfit, Garmin and Huawei Watch. The range is completed by spare parts for HP, MacBook and Lenovo laptops, as well as parts for Apple iPod, Apple AirPods, consoles and repair tools.

Accessories and device protection

The shop sells cases and covers for iPhone, Samsung, Huawei, OnePlus, Google Pixel, Xiaomi, Alcatel, Nokia, Oppo, Sony, TCL and universal models, as well as for iPad, Samsung, Amazon, Xiaomi, Lenovo and Huawei in the tablet segment. It also offers screen protectors for the main mobile, tablet and watch brands.

The accessories section includes earphones and headsets, Bluetooth speakers, memory cards and SSDs, power banks, chargers and power adapters, laptop bags and covers, anti-theft devices and trackers, cables and adapters, phone and tablet holders, armbands, car accessories, smart home and security, AirPods protective cases, keyboards and mice, gaming accessories, scooter accessories, smartwatches and their accessories, networking accessories and other lifestyle items.

Customer service and purchasing options

The website highlights the availability of click and collect, fast and secure delivery, and safe and secure checkout. The company states that it keeps most parts in stock to speed up repair times. For orders in Ireland, registered shipping is free from €50.

Among the active offers published are 10% off for new customers' first order, €5 credit for those who review a previous order on Google, and an additional 10% discount for following their social channels and sending a screenshot or username. The company shows a rating of 4.9 out of 5 on Google Reviews.

Policies and legal framework

The website details quote and repair policies, repair warranty, click and collect, trade accounts, returns and refunds, shipping and delivery, damaged or wrong items, intellectual property and withdrawal from contract. It also includes information on waste electrical and electronic equipment (WEEE) and a returns centre.

The company operates as AC Mobile Parts Limited, with company number 762770 and VAT number IE4286770OH.

Location and contact

Unit D3, M4 Business Park, Celbridge, Co. Kildare, W23 C9H6, Ireland · Phone: 0879720781 · Email: info@firsthelptech.ie