Dyson Ireland

Dyson Ireland: suction technology, personal care and air treatment

Dyson Ireland is the official presence of the Dyson brand in the Irish market. Its catalogue covers vacuum cleaners, hair care devices, purifiers, humidifiers, fans, heaters, hand dryers and lighting. The company sells these products through its online store and offers support, warranty and accessories services.

Product lines

The offering is organised into several main categories:

• Vacuum cleaners: cordless, upright, cylinder, robot vacuums, handheld vacuum cleaners and floor cleaners. Recent launches include the Dyson V16 Piston Animal, described as the most powerful anti-tangle cordless vacuum, and the Dyson R2 Nurovi Wash+Dry, with Twin-capture system for collecting dust and debris on all types of floors.
• Hair care: hair dryers, stylers, straighteners, hot brushes and hair care products. Highlights include the Dyson Airwrap Co-anda2x with Gen2 motor and improved attachments for 6-in-1 versatility, and the Dyson Airsmooth, presented as a faster dryer with controlled styling.
• Oral care: Dyson CameraJet electric toothbrush, toothpaste and mouth rinse, and replacement brush heads.
• Air treatment: purifiers, purifier+humidifier, fans and heaters. The Dyson Hushjet is presented as Dyson's most powerful and quiet HEPA purifier.
• Headphones: Dyson Ontrac.
• Lighting: floor lamps and desk lamps.

Purchase and warranty services

The store offers free shipping and scheduled delivery at no cost. Orders placed before 16:00 Monday to Thursday are delivered the next day; orders placed on Friday after 16:00 and weekend orders are dispatched the next working day and delivered from Tuesday onwards. Accessories, tools and spare parts are shipped separately within 14 days, with a cost of €5 for orders under €50 and free from that amount. There is the possibility of splitting payment into three interest-free instalments via Klarna.

The company offers a 2 or 5 year warranty on parts and labour: 5 years for upright and cylinder vacuum cleaners; 2 years for cordless vacuum cleaners, hair dryers, purifiers, fans, heaters and electric toothbrushes. Warranty registration is automatic when buying directly.

Specific return policies apply by category: 30 days for floorcare, hair care and lighting products; 14 days for purifiers, fans, heaters, cosmetic products and cleaning solutions; 30 days for sealed oral care products, provided the hygiene seal is intact; and 14 days for toothpaste and mouth rinse, only if unopened and with return shipping costs borne by the customer.

Customer service and support

Dyson Ireland provides assistance through its support page, with troubleshooting guides and videos, a digital assistant and telephone support. It also allows you to register your machine, manage returns or cancellations and access information about warranty and delivery.

Presence and accessibility

The company operates mainly through its official website for Ireland. The site includes an accessibility statement and offers the possibility to request information in alternative formats.