Rao Holidays

Rao Holidays, travel agency for family holidays in India and Asia

Rao Holidays is the brand name of Harsha Holidays & Resorts Private Limited (HHRPL), a leisure and hospitality company operating in India and Asia. Its activity focuses on organizing quality family holidays at affordable prices, mainly through vacation ownership memberships, and the company lists reliability, trust and customer satisfaction among its values.

The brand was launched in 2018 and, according to its own presentation, has more than 8,000 members who can stay at more than 100 resorts across India and Asia. The company describes itself as one of the fastest-growing travel companies in India and Asia.

Vacation ownership memberships and booking services

Rao Holidays' main model is vacation ownership memberships, aimed at families looking to travel regularly at contained prices. Through these memberships, the company offers its members a wide selection of hotels, resorts, adventure activities and travel services tailored to different budgets and types of activity, with rates the company presents as competitive.

In addition to memberships, the agency markets travel planning services that include:

• Tours in India (domestic destinations)
• International tours
• Hotel booking
• Transport ticket issuance

Domestic and international destinations

The destination catalogue is organized into two main blocks. Domestically, the agency groups its offerings by type of experience: beach, heritage, religious places, forests, snow peaks and mountain. Internationally, the website highlights destinations such as the Maldives, Malaysia, Dubai, Bali, Sri Lanka and Phuket. The Maldives is presented as one of the flagship destinations, under the slogan the pearls of the Indian Ocean.

Traveller profile and travel experience

Rao Holidays targets its offering at family tourism and those seeking memorable group experiences. The company presents itself as a holiday planner and offers itineraries with support from destination experts, as well as a customer service line reachable by phone. Its sales arguments include a best price guarantee, a variety of resorts in India and abroad, and a 24-hour emergency telephone assistance service.

Company history and scale

Since its launch in 2018, the company has built a base of more than 8,000 members and a network of more than 100 resorts in India and Asia. The company states it has more than seven years of experience in the sector and claims a 100% customer satisfaction rate. Its activity falls within the travel and tourism sector, with a presence in both the Indian and Asian markets.

Offices and customer service

The company has an office in Virar West, in the state of Maharashtra, and a second office in Bangalore. The telephone customer service operates Monday to Saturday, from 10:00 to 18:30, with a toll-free number for enquiries and bookings.

Headquarters and premises

Main office: Building 18, Global City, 106, Amavi 303, Avenue I, Virar West, Virar, Maharashtra 401303

Bangalore office: No. 206, 2nd Floor, “Kedia Arcade”, No. 92, Infantry Road, Bangalore 560 001