Ferns N Petals (FNP)

Ferns N Petals (FNP): Online Gifts with Fast Delivery in India

FNP, also known as Ferns N Petals, is an Indian gifting brand that operates primarily through its online store and mobile app. Its catalog brings together fresh flowers, cakes, plants, chocolates, hampers, and personalized gifts, designed for celebrations such as birthdays, anniversaries, Valentine's Day, and festivals like Rakshabandhan, Diwali, or Christmas. The company presents itself as India's number one online gift store and claims to offer 139,821 gift ideas.

Product Catalog

The offering is organized into several main categories:

• Fresh flowers: bouquets and arrangements with roses, orchids, carnations, gerberas, sunflowers, lilies, daisies, and other varieties.
• Cakes: cream cakes, fondant cakes, semi-fondant cakes, tiered cakes, designer cakes, and photo cakes, in flavors such as chocolate, vanilla, butterscotch, mango, red velvet, and tiramisu, as well as themed cakes for Diwali, Christmas, Eid, Rakhi, and Holi.
• Plants: indoor plants, air-purifying plants, succulents, money plants, lucky bamboo, and peace lilies.
• Chocolates: hampers, bouquets, and designer boxes with assorted gourmet chocolates.
• Personalized gifts: mugs, printed cushions, LED cushions, photo frames, and rotating lamps.
• Combos and hampers: combinations of flowers and cake, among others, with selected products.
• Thank-you gifts: neon lights, keychains, paintings, decorative items, chocolate bouquets, and gourmet hampers.
• Sustainable gifts: eco-friendly coasters, sustainable work kits, and environmentally friendly self-care hampers.

The site also groups gifts by recipient (him, her, kids, friends, wife, husband, girlfriend, boyfriend) and by sentiment (love and romance, thinking of you, miss you, I am sorry, sympathy).

Delivery and Coverage

FNP offers delivery within 30 to 60 minutes in major Indian cities, with same-day and midnight delivery options. The company states that its distribution network covers more than 19,000 PIN codes in India and that it operates in more than 700 cities across the country. Internationally, it ships to more than 70 countries, including the United States, United Kingdom, Canada, Australia, New Zealand, United Arab Emirates, Germany, Philippines, and Singapore. It also has dedicated websites for the United Arab Emirates (fnp.ae), Singapore (fnp.sg), Qatar (fnp.qa), and Saudi Arabia (fnp.sa/en/).

Physical Presence

The company combines its online operation with a network of more than 400 retail stores. Outside India, it has two locations in the United Arab Emirates, one in Doha (Qatar), and one in Singapore.

Mobile App and Shopping Tools

The FNP app is available for Android and iOS. It includes a gift finder that, according to the company, allows users to find a product in less than 15 seconds, reminders for birthdays and anniversaries, multiple payment options, social media login, PIN code search, and various delivery methods (midnight, same-day, and international). More than 50 lakh customers have downloaded the app.

Ratings and Trust

The platform shows a 4.8-star rating based on more than 2.5 lakh verified reviews on its website, and a 4.5-star rating on Google Play with 2.36 lakh app reviews. The company claims to have 8 million satisfied customers and highlights the quality of floral arrangements, fulfillment of same-day and midnight deliveries, and ease of placing orders as reasons for repeat purchases.

Seasonal Offers

The catalog includes a selection of summer gifts, with themed hampers, vibrant floral arrangements, fragrances, and mango cakes made with real fruit, available in various flavors and designs.