ExpatEaze

ExpatEaze: comprehensive assistance for expats in Berlin

ExpatEaze is an expat support service based in Berlin that combines interpretation, translation, and accompaniment in German bureaucratic procedures. Its approach focuses on facilitating communication with public and private organizations, reducing the stress of paperwork, and ensuring that the user understands every step of the process. The company is led by Khaled Alaswad, who according to published information has experience translating for German institutions such as BAMF (Federal Office for Migration and Refugees) and the Agentur für Arbeit (Federal Employment Agency), and has assisted hundreds of expats in immigration processes.

Interpretation and translation services at public agencies

ExpatEaze's catalog covers in-person and telephone accompaniment at a wide variety of German offices. Featured services include:

• Agentur für Arbeit (Federal Employment Agency): support to register as a job seeker, apply for unemployment benefits (Arbeitslosengeld), fill out forms, attend appointments, request a Bildungsgutschein (training voucher), and meet urgent deadlines.
• Landesamt für Einwanderung (LEA, Immigration Office): interpretation at appointments, help understanding official letters or requests, guidance on online and paper applications, preparation of supporting documents, and handling visas, residence permits, and permanent residency.
• Bürgeramt (Citizen's Office): interpretation during the Anmeldung (residence registration), support with the conversion of a foreign driver's license (Umschreibung der Fahrerlaubnis), understanding document requirements, and related tasks such as the Meldebescheinigung or ID renewals.
• Jobcenter: registration as a job seeker, applications for benefits or financial assistance, interpretation at placement and counseling appointments, document preparation, and responding to requests.
• Vaterschaftsanerkennung (acknowledgment of paternity): interpretation at the appointment, support to understand the requested documents, coordination of sworn translations if necessary, and guidance on the difference between Vaterschaftsanerkennung and Sorgerechtserklärung.
• Telephone appointments: live interpretation during scheduled calls with government offices, healthcare providers, insurance companies, or service companies, as well as prior preparation, post-call clarification, and support with follow-up actions.

Translation and support for families

ExpatEaze pays special attention to expat families with school-age or preschool children. It offers specific services for dealing with Kitas (daycare centers) and the Jugendamt (Youth Welfare Office) in Berlin and Potsdam. In the area of Kitas, it translates registration forms, medical reports, and announcements, interprets at parent meetings and events, and provides cultural guidance on how the system works. Regarding the Jugendamt, it translates documents, forms, official letters, and applications, interprets at meetings and case reviews, and helps to understand the German youth welfare system. The company presents itself as familiar with the procedures of these institutions and capable of offering bilingual communication in German and the client's native language.

Support with rentals and landlord procedures

Another featured service is assistance with matters related to renting a home. ExpatEaze offers translation of lease agreements, in-person interpretation during the property handover (Übergabe), accompaniment at meetings with the landlord, inspections, and resolution of issues or questions about contractual obligations. The company states that it is familiar with rental processes and property management in Germany.

Founder profile and recognition

Khaled Alaswad, head of ExpatEaze, presents himself with experience in translation for BAMF and the Agentur für Arbeit, and claims to have helped hundreds of expats navigate the immigration process with clarity. The website shows an "Excellent" rating on Trustpilot, with 99 stars and 5 reviews at the time of scanning. This reputation is based on personalized attention and knowledge of German administrative procedures.

Office hours

The published office hours are Monday to Friday, from 7:00 to 18:00.

Location and contact

Phone: +49 163-4732254 · Email: hello@expateaze.com