GetTransfer.com

GetTransfer.com: private transfer booking in over 180 countries

GetTransfer.com is a private transfer booking platform that operates as a marketplace: users enter their origin and destination —addresses, airports, or hotels— and receive driver offers to compare price, vehicle, and driver before paying. The company declares coverage in over 180 countries and an available fleet of more than 200,000 vehicles.

How booking works

The service is built around a tender-based pricing system, in which drivers compete for each trip. Among the conditions the platform advertises are the ability to see the car and driver before paying, full refund cancellation, and up to 60 minutes of free waiting. Bookings can be made via the website or the mobile app, which includes real-time tracking and offline mode.

Vehicle classes and services

The offering is organized into several vehicle categories: Economy, Comfort, Business, Premium, VIP, SUV, Van, Minibus, and Bus, plus a package delivery option. Alongside classic transfers between airports, train stations, cities, and hotels, the platform offers complementary services:

• Airport transfer
• VIP transfer
• Bus hire
• Car hire
• Yacht charter
• Experiences

Customer profile and professional use

In addition to individual travelers, the platform has dedicated channels for drivers, businesses, and agents. Among the testimonials collected is that of a manager at a small London hotel who uses the service regularly to transfer guests to airports and stations, with frequent orders for minivans and buses for delegations, and who highlights cashless payment, refunds when the customer changes the route, and discounts for regular customers.

User reviews

The platform displays reviews from travelers describing trips in Rome, Barcelona, Casablanca, Marrakech, Bali, Japan, Genoa, and Paris, among other destinations. Comments highlight driver punctuality, prior communication via chat or messaging, vehicle cleanliness and comfort, and, in several cases, prices lower than local taxis. Some reviews mention additional onboard services, such as bottled water or WiFi. There are also criticisms about occasional difficulty locating the driver and initial doubts from some users about charges in Russian rubles. The company reports over ten million customers and an average rating of 4.9.

Corporate structure

The GetTransfer® brand is a registration of KG Global Limited, headquartered in Nicosia (Cyprus). The group also includes KG Connect Limited, based in Hong Kong, and GetTransfer MENA Information Technology L.L.C., established in Dubai (United Arab Emirates).

Offices and locations

Main office: Vyzantiou, 5, SPYRIDES TOWER, Strovolos 2064, Nicosia, Cyprus

Hong Kong office: 15/F., Boc Group Life Assurance Tower, 136 Des Voeux Road Central, Central, Hong Kong

Dubai office: UAE, Dubai, THE ONE TOWER - HC1, Al Thanyah First1, Plot Number: 36-01, Property № HC-70