Metropolitan Movers

Metropolitan Movers: local, national, and international moving in Canada

Metropolitan Movers is a Canadian moving company that has been operating since 2010. According to its own presentation, it has completed over 60,000 moves across the country and has local teams in more than 40 cities. The company describes itself as a full-service business serving homes, apartments, and businesses, with trained and insured staff.

Track record and operating model

The company started in 2010 as a moving broker and in 2013 began operating with its own teams, a decision it justifies by the need to directly control service quality. Today, each crew receives hands-on training before working in private homes and is covered by insurance. The company states that all its teams maintain the same standard of care and handling.

The company declares that it offers transparent pricing with no hidden fees, with detailed quotes before loading any box. According to its website, what is quoted is what you pay, with no inflated hourly rates or surprise costs on moving day.

Moving services

Metropolitan Movers' catalog covers different types of moves, all with professional packing, secure transportation, and tracking from booking to final delivery:

• Local moving: moves within the same city, with packing, protection, and furniture placement in the new space.
• Home moving: packing, protection, and transportation of all household belongings, from kitchen boxes to king-size beds.
• Condo and apartment moving: teams prepared to work with the constraints of narrow hallways, elevators, and building reservation schedules.
• Office moving: moves scheduled outside working hours to avoid interrupting business activity, with disassembly, transportation, and reconnection of desks, servers, files, and equipment.
• Long-distance moving: provincial or coast-to-coast moves in dedicated trucks, with full padding and real-time tracking.
• Cross-border moving: moves between Canada and the United States with customs documentation management, border logistics, and door-to-door delivery.
• International moving and logistics: management of export documentation, freight coordination, and final delivery at the destination.
• Warehouse relocation: handling of industrial loads, inventory tracking, and planning to keep operations running.
• Storage and moving: short-term and long-term storage service with pickup and delivery, to keep all belongings under the responsibility of a single company.

Moving day process

The team arrives at the agreed time in an equipped truck. Before loading, the crew leader conducts an inspection with the customer to confirm the plan, point out fragile items, and answer questions. Furniture is then wrapped and padded, boxes are organized by room, and loaded to maximize protection during transit. At the destination, items are placed where the customer indicates and furniture that was disassembled is reassembled. Most local moves are completed in a single day and the customer has the crew leader's direct number throughout the process.

Coverage and cities served

Metropolitan Movers operates in more than 40 Canadian cities with local teams in each market. Among the cities mentioned on its website are Toronto and the metropolitan area, Ottawa, Calgary, Vancouver, Edmonton, Halifax, Winnipeg, Hamilton, Mississauga, and Brampton. The company states that its teams know the buildings, streets, and reservation requirements of each city.

Frequently asked questions and service conditions

The company notes that all moves are insured and that items are covered according to industry standards while in its custody and on the truck. In case of damage, it reviews the situation with the customer to resolve it quickly and fairly.

Regarding booking, it recommends doing so at least 2 to 4 weeks in advance, especially for weekends and month-end dates, although it tries to accommodate urgent or last-minute moves based on availability. If the customer needs to change the date, they can do so at no extra cost, subject to availability.

Customer reviews

The site shows an "Excellent" rating based on 262 reviews, with 98% positive opinions according to data published by the company itself. Comments highlight professionalism, speed, and staff treatment, with specific mentions of Zahid and Jawad's teams.