Medinote

Medinote, Canadian telemedicine for medical certificates and forms

Medinote is a telemedicine platform operated by Medinote Technologies Inc., based in Toronto, Ontario, Canada. It connects patients in all ten Canadian provinces with licensed doctors for virtual consultations, issuance of sick notes, medical forms, and travel health services. The company states it has served more than 5,000 patients and offers nationwide coverage 24 hours a day, including weekends and holidays.

How the consultation works

The process consists of three steps. The patient books an appointment by selecting the service—sick note, medical form, or travel consultation—available at any time. Then they connect with a doctor licensed in Canada via secure phone call or chat, with no waiting rooms. Finally, they receive verified documents in their dashboard: sick notes, completed medical forms, or travel clearances, with same-day delivery.

Medical documentation services

The catalog is organized around four main services:

• Sick notes: certificates for work or school, with same-day delivery.
• Medical forms: completion of forms and assessments of various kinds.
• Travel consultations: medical clearances for travel and fit-to-fly certificates.
• Prescription refills: quick medication renewals.

The platform also offers referrals to in-house specialists, limited to Ontario patients with OHIP coverage.

Medical forms processed

Medinote doctors complete government, insurance, and workplace forms, with same-day delivery. Among the documents cited are OSAP (Ontario Student Assistance Program) disability verification, the CLHIA initial disability insurance statement, the Canada Pension Plan disability benefits medical certificate (CPP-2519), the Employment Insurance sickness certificate (INS5140), the CRA disability tax credit (T2201), WCB doctor reports for Manitoba and Ontario, Ontario WSIB Form 8, SunLife questionnaires for disability claims, Medavie Blue Cross forms, the Ontario accessible parking permit, and Ontario auto insurance OCF forms (OCF-3, OCF-18, and others). Custom forms from employers, schools, or insurers are also completed.

University forms

Medinote completes medical forms for 32 Canadian universities at a flat rate of $55 CAD with same-day delivery. Coverage includes universities in Ontario (Toronto, McMaster, Western, Queen's, York, Ottawa, Waterloo, Carleton, Guelph, Windsor, Wilfrid Laurier, Brock, Trent, Toronto Metropolitan, Ontario Tech, Lakehead, Laurentian, Nipissing, and Algoma), British Columbia (UBC, Simon Fraser, and Victoria), Alberta (Alberta, Calgary, and Mount Royal), Quebec (McGill and Concordia), and other provinces (Manitoba, Saskatchewan, Dalhousie, New Brunswick, and Memorial).

Conditions treated and medications

The platform allows diagnosing and treating online conditions such as colds and flu, urinary tract infections, anxiety, depression, acne, acid reflux, allergies, asthma, back pain, bronchitis, cold sores, erectile dysfunction, hair loss, headaches and migraines, high blood pressure, insomnia, eczema, sinus infections, fungal infections, nausea and vomiting, birth control, skin rashes, sore throat, and ear infections.

Licensed doctors can prescribe and renew a wide range of medications during the virtual consultation, including amoxicillin, azithromycin, doxycycline, sertraline, escitalopram, Ozempic, tretinoin, fluconazole, valacyclovir, salbutamol inhaler, omeprazole, finasteride, sildenafil, tadalafil, ciprofloxacin, nitrofurantoin, naproxen, ondansetron, oral contraceptives, Saxenda, Mounjaro, pantoprazole, bupropion, and ramipril.

Licensing requirements and data protection

All consultations are conducted by doctors fully licensed and registered with their respective provincial medical college, such as the CPSO (Ontario), CPSBC (British Columbia), CPSA (Alberta), and CMQ (Quebec), among others. Doctors are specifically authorized to practice telemedicine and issue physician-certified medical documentation via virtual consultations. The company states it complies with PHIPA (Ontario), PIPEDA (federal), and provincial privacy legislation; data is encrypted and stored on secure Canadian servers, with 256-bit SSL encryption.

Coverage and comparisons

Medinote serves patients in all ten Canadian provinces: Ontario, British Columbia, Alberta, Quebec, Manitoba, Saskatchewan, Nova Scotia, New Brunswick, Newfoundland and Labrador, and Prince Edward Island. The platform publishes comparisons with other Canadian telemedicine providers, such as Maple, Felix Health, Rocket Doctor, and Tia Health, as well as with walk-in clinics. It also maintains a health blog with articles written and reviewed by licensed Canadian physicians.

Location and contact

Phone: 613-518-3100 · Email: support@medinote.ca · Hours: Monday to Sunday: 00:00-23:59