EZbike Canada

EZbike Canada: distribution of electric bikes and electric scooters in Canada

EZbike Canada presents itself as an official distributor of electric bikes, electric scooters, and electric unicycles (EUC) in Canada. The company carries brands such as Aventon, Segway, Nami, Heybike, Blutron, Vsett, Apollo, EMOVE, Inmotion, Navee, Dualtron, NCM, ET Cycle, Velotric, Himiway, OHM, and Moustache, among others, and states it has sold more than 10,000 electric bikes and scooters.

Product catalog

The catalog is organized into several product families:

• Electric bikes: includes models from brands such as Aventon, NCM, ET Cycle, Heybike, Velotric, Blutron, Himiway, and OHM, as well as cargo bikes.
• Electric scooters: with brands such as Vsett, Apollo, Segway, Nami, EMOVE, Inmotion, Navee, Blutron, and Dualtron.
• Electric unicycles (EUC): sold primarily under the InMotion brand.
• Electric dirt bikes: such as the Segway Xyber.
• Electric GoKarts.
• Indoor fitness equipment: exercise bikes, rowing machines, and recumbent bikes from the Yesoul brand, with models such as A1T, S3, G1M PLUS, G1M MAX, R1 PLUS-T, and J1 PLUS-T.
• Spare parts and accessories: EDS derailleurs, battery chargers, displays, shock absorbers, tires and tubes, fenders, front and rear racks, saddles, pedals, and suspension, plus cleaning accessories, transport bags, sunglasses, protective gear, phone and bottle mounts, lights, mirrors, bells, and pumps. It also offers Segway-specific spare parts and Aventon and Rockbros accessories.

Refurbished products and outlet

The store has an outlet section and a pre-owned category covering refurbished electric bikes and electric scooters.

Featured brands and new arrivals

Among the new arrivals featured on the site are the Segway Xyber, presented as one of the most advanced electric dirt bikes, and Moustache bikes with Bosch motors. Seasonal promotions are also announced, such as a free bike accessory package valued at $160 with the purchase of Velotric electric bikes, and discounts on the electric scooter range.

Shipping, financing, and customer service

EZbike Canada offers free shipping on all electric bikes, electric scooters, and electric unicycles within Canada. The company states that it price matches other dealers and big box retailers, and that financing is available at checkout. Order processing may take one to three business days during peak season. Support is provided by phone, text message, and email, and the site includes a help center with return, cancellation, shipping, and warranty policies, as well as a warranty portal and a repair service.

Physical presence

The company has a showroom in Toronto and also operates service points in Richmond Hill and Montreal, with dedicated phone lines and email addresses for each location.

Locations and stores

Downtown Toronto store: Phone: +1 (647) 699-4777 · Email: support@ezbike.ca

Richmond Hill store: Phone: +1 (647) 695-2668 · Email: support@ezbike.ca

Montreal store: Phone: +1 (514) 900-3723 · Email: montreal@ezbike.ca