Fizz

Fizz, a Canadian mobile carrier with fully online management

Fizz is a telecommunications service provider operating in Canada that was launched in 2018 by Videotron, a company with more than sixty years of experience in the sector that partners with other major carriers to offer a reliable mobile network across the country. Its approach is built around a 100% online business model: members log directly into their account to subscribe, change their plan, redeem rewards, refer friends and manage other matters without intermediaries or approvals.

Mobile, internet and TV plans

Fizz's lineup covers three main services. In mobile telephony it offers customizable 5G plans, with options such as bringing your own phone, SIM activation and points of sale. For internet it offers high-speed plans with everything included, no hidden fees, and includes the modem-router in all plans. For TV it offers à la carte channels, with no premium fees for sports, and lets you combine TV and internet. The company also sells phones from brands such as Samsung, Google and Apple, as well as refurbished devices, and offers financing through Affirm.

Flexibility and no hidden fees

The company stands out for not charging activation, overuse, accidental roaming or cancellation fees, and for not requiring long-term contracts, which means you can update your plan at any time from your account. Members have access to the My Rewards loyalty program, whose rewards grow the longer the user stays. Built-in perks include data rollover, the ability to gift data and a referral program with $25 for each party.

Support and community

Although the model is entirely digital, Fizz offers support via chat available seven days a week, as well as a forum and a member community. The company also publishes the status of its services and collects feedback about the network. For new users, it offers a free trial of its mobile network with 3 GB of data, 100 texts and 100 minutes, with no credit card required.

Recognition and ratings

According to the company's own information, Fizz has eight years as a Canadian mobile provider and has received distinctions such as best mobile provider in 2025, best mobile digital experience, best mobile welcoming experience, best internet digital experience and an award for fair and transparent billing. In 2025, data rollover saved 84 million GB. The company also notes a 4.3-star rating on PlanHub as of July 31, 2026 and Léger WOW Fizz recognitions in two categories, as well as the best online experience since 2020 and the best online loyalty experience in 2025.

Coverage and regional presence

Fizz operates in Quebec, Alberta, British Columbia, Manitoba and Ontario. The company lets you select your region and language (English or French) on its site. Its mobile network automatically switches to one of the big three Canadian carriers when the signal is weak, according to testimonials collected on its own site.