PinkCherry Canada

PinkCherry Canada, online retailer of sex toys

PinkCherry Canada is an online store specializing in sex toys and intimate wellness products that presents itself as Canada's largest retailer in the sector. The company operates exclusively through its website and ships throughout Canada, with discreet and free shipping on orders from CAD 59. It describes itself as a Canadian-owned and operated company.

Adult product catalog

The store's catalog is organized into several main categories, with a selection the company estimates at more than one million pleasure products. Featured sections include:

• Vibrators: with variants such as thrusting, discreet, clitoral suction, wand & massager, clitoral, finger, G-spot, anal, rabbit, insertable & realistic, dual penetration, app or remote controlled, strap-on, bullet & egg, and cock ring vibrators.
• Male masturbators: automatic & hands-free, vibrating, non-representational, life sized, sex doll, realistic butt, mouth, pocket pussy & stroker, and closed-ended.
• Dildos: realistic, large, double ended & penetration, squirting, thrusting, G-spot, non-representational, fantasy & creature, harness compatible, vibrating, and with accessories; available in materials such as glass, silicone, aluminum, and steel.
• Anal sex toys: butt plugs, prostate massagers, dildos & probes, beads & tools, starter toys, vibrating, pegging toys, and douches & enemas.
• Bondage: wrist & ankle cuffs, rope & restraints, nipple clamps & stimulators, sex swings & position aids, starter BDSM & bondage kits, whips, crops & spankers, leashes & collars, sensation play, ticklers & teasers, BDSM tools & accessories, masks & dress-up accessories, cock & ball devices, electrostimulation, and ball gags & mouth restraints.
• Lingerie: lingerie and lingerie accessories.
• Lube: water-based, silicone-based, oil-based, anal, hybrid, flavoured, and stimulating.
• Sexual wellness: pelvic health with Kegel and Ben Wa balls, condoms & safer sex tools, massage, bath & body care, sex toy cleaners and sex toy storage, and sexual stimulants.

In addition, the site includes specific sections for women, men, couples, and beginners, as well as categories for luxury toys, ultra realistic sex toys, sex furniture, sex machines, kits & collections, gender expression & affirmation, batteries & charger cables, novelties 'n' parties, and games & activities.

Brands and product selection

The store carries products from well-known brands in the sector, including PinkCherry, CalExotics, Magic Wand, Womanizer, We-Vibe, Pipedream, XR Brands, Evolved, Sportsheets, Svakom, Blush, SHOTS, Satisfyer, Doc Johnson, NS Novelties, and LELO. The catalog also includes a selection of the top 10 sex toys and travel essentials.

Shipping, promotions, and rewards program

The company offers discreet and free shipping on all orders over CAD 59 within Canada. The site indicated a promotion with discounts of between 33% and 80% using a promo code, as well as the possibility of getting 40% off your next order by subscribing to the exclusive deals newsletter. It also has the PinkCherry Rewards loyalty program and accepts various payment methods.

Customer service and trust

PinkCherry Canada highlights its customer service as one of the pillars of its reputation. The site offers FAQ sections, information on shipping, returns & refunds, and a contact section. The company states it has more than 109,000 product reviews and an average rating of 4.6 out of 5 on Google. It also publishes guides and tips, such as a sex toy guide and a section on Canada's sexiest cities.

Privacy and discreet billing

The store emphasizes the security and confidentiality of purchases: it offers 100% secure payment and discreet billing, and presents itself as a Canadian company that respects its customers' privacy. The site includes information on terms of use, privacy policy, and cookie settings.