Superink.ca

Superink.ca, compatible printer cartridges in Canada

Superink.ca is a retailer specializing in compatible ink and toner cartridges that has served Canadian customers since 2010. Its catalog is organized by printer manufacturer and covers brands such as HP, Brother, Samsung, Dell, Xerox, Canon, Lexmark, Okidata, Ricoh, Pantum, Brady, Dymo and Casio, as well as bulk ink and printers. The company presents itself as a specialist in compatible products and offers a search tool to find the right cartridge or toner by entering the printer or cartridge model.

Catalog and model coverage

The range includes inkjet cartridges and toner, with variants in black, blue and other colors, and covers more than 7,000 compatible printer models according to the data published by the store itself. Browsing by manufacturer makes it possible to find consumables for office and home equipment, from entry-level models to higher-volume machines.

Purchase terms and warranty

• Free shipping on all orders over $46.
• Free returns within 30 days.
• 24-month warranty with replacement or refund.
• Payment with SSL-encrypted connection.
• Subscription with 8% off the first order.

Customer service and technical support

The company offers live chat Monday to Friday, from 10:00 to 18:00, as well as support by email and phone. It has a printer service and a contact form to resolve questions about cartridges, low ink warnings or error codes. The store states that it has served more than 50,000 customers and that its satisfaction rate is 98%.

Logistics network and locations

Superink.ca operates from a head office in Richmond Hill (Ontario) and has warehouses in Boisbriand (Quebec), Calgary (Alberta) and Markham (Ontario), plus three warehouses in the United States: Riverside (California), Downingtown (Pennsylvania) and Chino (California). This distribution network supports the supply of consumables to individual and business customers.

Sustainability and community action

The company states that it promotes cartridge recycling programs and donations of printing supplies to schools and community centers with fewer resources, with the aim of reducing electronic waste.

Headquarters and locations

Local Headquarter: 9225 Leslie Street, 2nd Floor, Richmond Hill, ON L4B 3H6, Canada · Phone: 416-666-8966 · Email: sales@superink.ca

Local Canada Warehouse 1: 4470, de la Grande Allée blvd, Boisbriand, Quebec, J7H 1R9, Canada

Local Warehouse 2: Unit 108, 7139 - 44th Street S.E., Calgary, Alberta T2C 4E8, Canada

Local Warehouse 3: 35 Riviera Drive, Unit 15, Markham, ON, L3R 8N4

Local USA Warehouse 1: 12000 Magnolia Ave Suite 101, Riverside, CA 92503, USA

Local USA Warehouse 2: 472 Boot Road Unit C&D, Downingtown, PA 19335, USA

Local USA Warehouse 3: 13875 Ramona Ave, Chino, CA 91710