Fullscript

Fullscript began in 2011 with a practical problem in an integrative-medicine practice: staff were spending too much time managing supplements and too little on patient care. From its base in Ottawa, the company has built a digital platform that connects health care providers with patients during the work that happens between appointments.

One of its core functions is an online supplement catalog and dispensary. Providers can build personalized plans on the platform and share them with patients, who can review the recommendations and place orders through their own accounts. The system is designed to bring the provider’s plan, products, and practical patient communication into one workflow.

Fullscript also incorporates lab testing. A practice can organize test orders and results within the platform alongside the rest of a patient’s plan. The software supplies management tools and context; clinical interpretation and decisions about tests or treatment remain with the professional caring for the patient.

On the patient side, the app and online account make it possible to view a plan, receive dose reminders, and manage automatic refills when that feature is enabled. The goal is to keep agreed-upon instructions visible and make follow-up easier, without replacing the clinical relationship or turning general recommendations into individual medical care.

The company has expanded beyond a supplement storefront. Its current tools cover lab services, education, practice-system integrations, and patient engagement. Fullscript Journeys brings testing packages, personalized plans, and follow-up into a provider-led experience; automated tools can help draft a plan, which remains subject to clinical review.

The service is built for both small practices and larger health organizations. The platform offers integrations with electronic health records and practice workflows, aiming to keep product and lab management from being scattered across separate systems. That range is why Fullscript is presented as clinical-practice technology as well as a purchasing channel.

The company says its platform serves more than 125,000 providers and reaches millions of patients; those are company-reported measures of the network’s reach, not guaranteed clinical outcomes. Its history traces a move from supplement dispensing into testing, clinical tools, and digital follow-up.

Fullscript is headquartered in Ottawa, but it operates primarily as an online platform rather than a walk-in store. For patients, access depends on an invitation or relationship with a provider who uses the service; for practices, it brings together products, orders, testing, and follow-up. Support is available by phone, email, and chat, with separate hours for patients, providers, and lab services.