City of New Westminster

Municipal Administration of New Westminster

The website newwestcity.ca belongs to the municipal government of New Westminster, British Columbia (Canada), and serves as a portal for services, procedures, and information for residents and businesses in the city. The homepage is organized around quick access to pay taxes, utility bills, fines, and licenses, as well as to apply for permits and find recreational programs.

Online Procedures and Payments

The portal allows you to carry out tasks such as paying property tax, utility bills (water, sewer, and solid waste), electric utility bill, parking tickets, business licence renewal, and permit payments. It also offers applications for business licence, parking permit, dog licence, street occupancy permit, and lawn watering permit.

Resident Services

Featured services include garbage and recycling collection, with collection schedules, glass recycling, yard and food scraps collection, multi-family and commercial collection, collection cart requests, and reporting missed collection. Also included are illegal dumping management, animal control, dog licences, adoptions, and wildlife reporting.

Parks, Recreation, and Culture

The parks and recreation section covers community and neighbourhood parks, off-leash dog areas, facilities such as arenas, outdoor pools, community centres, and the təməsew̓txʷ aquatic and community centre. Day camp programs, drop-in activities, gymnastics, sports leagues, child care, and rental of facilities, fields, and parks are offered. In the cultural sphere, public art services, museums and archives, the New Media Gallery, the Anvil Centre Theatre, and the public library are mentioned.

Transportation and Mobility

The site provides information on transportation planning, ongoing projects, walking, cycling, transit, car sharing, electric vehicles, electric mobility, and school travel planning. It also covers traffic rules, signs, parking, and towing, with options to pay fines, obtain permits, and use payment methods at parking meters and the Passport Mobile Parking app.

Planning, Building, and Development

The planning, building, and development section includes the Official Community Plan, updates stemming from provincial housing legislation, neighbourhood area studies, transit-oriented development, small-scale multi-unit housing, affordable housing, family housing, carriage and laneway houses, rental housing, and tenant protection. Building, demolition, plumbing, sign, and soil deposit permits are also detailed, along with inspections and city maps.

Local Economy and Business

The portal dedicates a section to economic development with information on why to establish in New West, the economic development plan, the retail strategy, and resources to support local commerce. Business licences, intermunicipal business licence, non-medical cannabis, and food trucks are managed, along with business opportunities with the city, requests for proposals, and procurement policy.

Civic Engagement and Open Government

The city publishes agendas, reports, minutes, and videos of council meetings, as well as public notices, legislative services, freedom of information, and public solicitations. Open data, the data catalogue, and the Intelligent New West program are offered, as well as information about the mayor and councillors, advisory groups, committees, and volunteer opportunities.

Public Safety and Emergencies

The site gathers information on fire and rescue services, events, fire safety, emergency management, personal and business preparedness, emergency support services, police, flood management, and biohazard removal.

Environment and Sustainability

The environment strategy and action plan, energy and emissions, climate change, water protection and conservation, integrated stormwater management plan, natural areas and biodiversity, smart gardening, and invasive species are described. Initiatives such as District Energy, Energy Save New West, and Seven Bold Steps for Climate Action are also mentioned.

Hours of Operation

The indicated operating hours are Monday to Friday, 8:30 a.m. to 4:30 p.m.