Microcad

Microcad, wholesale IT distribution and ITAD services

Microcad is a Canadian company based in London, Ontario, that presents itself as a wholesale distributor of new and refurbished computer products and as a global provider of ITAD (IT asset disposition) services. The company states it has been established since 1991 and operates internationally.

Its activity combines wholesale equipment sales — laptops and desktops from Lenovo, HP and Dell, among others — with professional repair services, secure data erasure, managed services (MSP), custom builds and comprehensive IT asset disposition management.

Product catalogue

Microcad's catalogue covers new, refurbished and open box equipment, organised into several families:

• Computer systems: laptops, Chromebooks, gaming laptops, 2-in-1 convertibles, mobile workstations, desktops, tablets, phones and servers.
• Components: processors, hard drives and solid-state drives, memory, graphics cards, motherboards, cases and power supplies.
• Accessories: USB drives, headsets, chargers, keyboards, mice, webcams, speakers, microphones, batteries and docking stations.
• Printing and scanning: laser and inkjet, multifunction, large format, LED, thermal and 3D printers.
• Monitors and displays: LCD monitors, projectors and accessories, digital signage, touchscreen monitors, interactive whiteboards and televisions.
• Networking: cables, cards and adapters, security, switches and wireless access points.

The company publishes a stocklist updated every Monday, featuring refurbished laptops and desktops, enterprise networking hardware, components and spare parts, and peripherals.

Business services

In addition to distribution, Microcad offers a set of services aimed at organisations:

• Professional equipment repair.
• Secure data erasure, with issuance of data destruction certificates.
• Managed services (MSP).
• Custom builds.
• ITAD: IT asset disposition, erasure and recycling, with value recovery through buy-back of used equipment.

The company also buys equipment from businesses renewing their IT fleet, and offers a free consultation to plan hardware refreshes.

Refurbished, warranty and grading

Microcad works with certified refurbished equipment and new equipment. According to its own material, refurbished units are cleaned, tested, repaired and graded before resale, and include a warranty. The company states that accredited refurbishers report hardware support rates under 1%, and that a refurbished machine with upgraded SSD and RAM can outperform a new entry-level model. It also notes that refurbished can cost 30% to 60% less than new pricing, and in some cases 30% to 70% less.

The company dedicates specific sections to the grading and warranty of its products, as well as to its social responsibility and giving back policy.

Corporate profile and history

Microcad identifies itself as a Canadian company established in 1991. Its headquarters are in London, Ontario. The company serves businesses across various sectors and operates with a global outlook, according to its own presentation. Among its executives, CEO Pam Bains has participated as a guest speaker at ITAD industry events.

The company maintains a corporate blog covering topics such as the end of Windows 10 support, the impact of memory shortages on new hardware prices, sustainability in technology and its participation in the ITAD Summit 2026, held at the Bellagio in Las Vegas on 4 and 5 August.

Commitment to sustainability and data security

Microcad links its refurbishing and ITAD activity to the circular economy. In its blog it cites McKinsey data showing that sustainable practices reduce costs by around 16% on average, and that circular approaches — reuse, refurbishment and resale — lower the total cost of technology assets by 15% to 25%. It also mentions that the World Economic Forum estimates the circular opportunity at up to $4.5 trillion by 2030.

On security, the company warns of the risks of not properly wiping retired equipment and offers data destruction certificates. It cites a 2019 Rapid7 study in which, of 85 used devices purchased from 31 refurbishing and donation businesses, only two had been properly wiped.

Location and contact

Phone: 1 (800) 948-3572 · Email: sales@microcad.ca