Diamonds Factory

Diamonds Factory, diamond jewellery with custom design

Diamonds Factory is a jewellery retailer operating in Canada through its website, presenting itself as a direct manufacturer of custom fine jewellery. Its catalogue focuses on engagement rings, wedding bands, diamond rings, earrings, pendants and bracelets, with a custom design option. The company states that its pieces are handcrafted in its own workshops, without intermediaries, and that it offers a lifetime manufacturing guarantee, free 30-day returns and a price match guarantee.

Engagement rings and wedding bands

The engagement ring catalogue is organised by styles such as solitaire, trilogy, side stone, halo, bridal set, hidden halo, vintage and bezel, among others. You can choose natural stones, lab-grown, yellow diamonds, moissanite or black diamonds, with shapes including emerald, oval, round, pear, princess and marquise. Available metals are platinum, white gold, yellow gold, rose gold and mixed metal. Wedding bands are divided into collections for women and men, with diamond styles, contemporary or plain shapes, in the same metals, and also in silver.

Other jewellery categories

In addition to rings, the store offers earrings in stud, hoop, drop, men's, halo, ear jacket and climber styles; pendants in solitaire, halo, cluster, tennis, chain, heart, initial and gemstone styles; and bracelets in tennis, friendship, men's, bangle, chain, gemstone and initial styles. It also sells gemstones such as pearl, ruby, emerald, sapphire, aquamarine, peridot and amethyst, in various shapes and metals. The gifts section allows filtering by recipient (friends, partner, mother, father, siblings) and by occasion (bridesmaids, birthdays, anniversaries, milestones), and includes gift sets and gift cards.

Lab-grown diamonds

The company has a section dedicated to lab-grown diamonds, which it describes as a sustainable luxury option with the same physical, chemical and optical properties as mined diamonds. These diamonds are offered in several of the jewellery categories.

Services and guarantees

Diamonds Factory states that it offers custom jewellery design, valuations, free ring resizing for 30 days, made-to-order manufacturing and a lifetime manufacturing guarantee. It also mentions price matching, free 30-day returns and jewellery finance. The company claims to have over 5,000 5-star reviews on Trustpilot and offers the possibility to book an appointment at its showrooms.

Current promotions on the site

The site shows several promotions: 10% off when you spend over 1,900 Canadian dollars with code EXTRA10, 10% off when you spend over 2,800 Canadian dollars with the same code, and 25% off wedding bands when you buy an engagement ring. These conditions are subject to terms and conditions.