Westland Insurance

Westland Insurance, an insurance brokerage with a presence in Canada

Westland Insurance is an insurance brokerage operating in Canada that presents itself as an entity in which "hundreds of thousands of Canadians trust" to manage their insurance. Its activity is structured around a network of branches distributed across the country, from which it offers local advice for taking out personal and business policies.

The company states that its advisors compare rates, assess risks and answer client questions, relying on a network of insurers that, according to its own description, provides access to better prices and a greater number of options. The firm uses the slogan "We'll take care of it" as part of its corporate communication.

Personal insurance

Westland Insurance's personal insurance catalogue includes the following coverages:

• Auto
• Motorcycle
• Home
• Condo
• Tenant
• Travel
• RV
• Marine & Boat
• Pet
• Private Client
• Cyber security
• Event
• Life

Business insurance

In the business area, the brokerage markets products such as business liability, cyber, professional liability (E&O), directors & officers, commercial auto & fleet, commercial property, business interruption, contract surety and commercial crime. The offering is also organised by industry, including farm, transportation & logistics, construction, commercial real estate, retail, entertainment & film, hospitality, photography, small contractors, oil & gas, and specialty programmes for faith-based organisations, care provider services, community living organisations, academic and educational institutions, pest control operators, welders, spas and small business.

Within its business area, Westland Insurance also offers the MyGroup programme, aimed at residential real estate and real estate investment.

Employee benefits

The company has a benefits division covering employee benefits plans, extended health and dental plans, retirement and savings plans, life insurance, executive health programmes, key person insurance, group disability coverage and health and wellness programmes.

Customer rating and recent activity

The website shows an average rating of 4.8 out of 5, based on more than 80,000 customer reviews across Canada. The published testimonials mention interactions with agents in locations such as North Battleford (Saskatchewan), Abbotsford (British Columbia), Vancouver (British Columbia), Lethbridge (Alberta), Innisfail (Alberta), Chilliwack (British Columbia), Brantford (Ontario) and Airdrie (Alberta), among others.

In the news and insights section, the brokerage includes content about its community involvement, such as a charity run with Cassie + Friends in Edmonton, an article on the definition of disability in long-term disability insurance and a three-year sponsorship with the Northern Super League.

Customer service and support

Westland Insurance has a general customer service phone line and offers claims management services, as well as access to a customer platform for managing policies. The company also publishes information on emergency situations such as wildfires and earthquakes, and maintains a section on broker conduct.