Insurely

Insurely, home insurance broker in Canada

Insurely is a Canadian-licensed insurance broker that operates primarily through its digital platform. The company offers quotes and policy purchases for home, renters, condo, tenant, travel, and pet insurance, with a process that, according to its own presentation, allows you to get coverage in under four and a half minutes. The company targets homeowners and renters in Canada and emphasizes price transparency and customer service.

Available insurance products

Insurely's catalog includes home, renters, condo, rental condo, tenant, travel, and pet insurance. The company presents itself as specializing in property insurance and clarifies that it does not sell auto insurance. For home insurance, the advertised coverage includes the structure of the home, personal belongings, guaranteed replacement cost, water damage, liability, and temporary living expenses if the home becomes uninhabitable due to a covered loss. The website indicates that all described coverages are subject to the terms, limits, conditions, exclusions, and deductibles of the respective policy.

Coverage tailored to Canadian risks

The company notes that its policies are designed for Canadian homes and mentions specific risks such as hail in Alberta, wildfires in British Columbia, and flooding in Ontario. Insurely operates in Alberta, British Columbia, Ontario, Saskatchewan, and Manitoba. The company states that its coverage is tailored to Canadian risks rather than applying generic policies.

Quote and purchase process

The purchase process is described in four steps: enter your address, your home details, and desired coverage, and receive your policy. The company indicates that the average quote time is 4 minutes and 33 seconds, that the service is 100% online, and that it does not require a broker appointment or phone calls. According to its presentation, the price shown in the quote is the final price, with no renewal increases or hidden fees. The company also states that it offers broker assistance and 24/7 support if needed.

Claims handling

Insurely assigns each client a dedicated liaison to manage the entire claims process from start to finish. The company states that more than 90% of claims are paid and that claims can be filed online in minutes. For emergencies outside office hours, the website provides different phone numbers by province: Alberta, Saskatchewan, Manitoba, and Ontario share one line, while British Columbia has another. During office hours, the main number is available, and non-urgent claims can be submitted through the online account.

Customer profile and reviews

The company claims to have served more than 480,000 Canadians and to have over 600 Google reviews with an average rating of 4.8 stars. Its website shows testimonials from customers in Ontario, Alberta, British Columbia, and Saskatchewan that mention aspects such as the speed of the process, the service received, and savings compared to previous insurers. Insurely also indicates that 99% of its Google reviews are five stars.

Frequently asked questions and positioning

In the FAQ section, the company addresses questions about its license, the provinces where it operates, the possibility of bundling policies, and the absence of auto insurance. Insurely presents itself as a Canadian-licensed broker and refers to provincial licensing bodies for verification. The company maintains that bundling all insurance with a single provider is often a marketing strategy and offers explanations about it. It also positions itself as a specialist in property insurance and does not sell auto policies.