Florist.ca

Florist.ca, online florist with delivery across Canada

Florist.ca is a florist that operates online and distributes fresh floral arrangements to any address in Canada. The company presents itself as a family business with decades of experience in the sector and states that it has warehouses and partner shops in the country, which allows it to offer same-day or next-day delivery in numerous cities. Its catalogue includes bouquets from CAD 11.50 and free shipping on orders over CAD 100.

Occasions and flower collections

The shop organises its offering by occasions and types of arrangement. Categories include birthdays, condolences and funerals, get well soon, anniversaries, thank you, retirement, Mother's Day, housewarming, congratulations and new baby. It also offers collections such as Best Sellers, fall flowers, Mason Jar, Designer Collection, Bud Vase, hand-tied bouquets, plant and flower baskets, mixed bouquets and flower subscriptions.

The catalogue can be filtered by flower type (roses, lilies, sunflowers, gerberas, daisies, alstroemerias, snapdragons and carnations) and by price range: under 30, 30 to 40, 40 to 50, 50 to 60 and over CAD 60.

Gift baskets and extras

In addition to flowers, Florist.ca sells gift baskets that combine products such as fruit, Lindt chocolate, wine, cheese, coffee, beer or candy, and includes a specific option for corporate gifts. In the extras section it offers cards, balloons, balloon bouquets, vases, teddy bears, chocolates and combinations of flowers with balloons, bears or chocolates.

Pricing model and logistics

The company explains that its cost structure is based on direct relationships with growers and efficient logistics, which according to its presentation allows it to offer prices 20% to 30% lower than those of traditional flower shops. For deliveries, it has warehouses and retail shops in Canada and states that it covers the country from coast to coast. Same-day delivery service is available in many cities if the order is placed before the local cut-off time, which may vary by location and date.

Orders, changes and cancellations

Orders can be modified within one hour of being placed; after that period, an administration fee of CAD 10 applies and, during holiday periods, changes are not guaranteed. Cancellations are free within the first hour, but are not accepted if the order is already prepared or out for delivery. All orders placed on holidays are final sales.

Delivery and customer service

Deliveries to private residences are made between 9:00 and 19:00, and to business addresses between 9:00 and 17:00, with estimated times that may vary due to traffic or weather. The service operates seven days a week, including Sundays, and is only interrupted on statutory holidays. The company handles enquiries 24 hours a day and accepts international orders for delivery in Canada, with payments processed in US dollars and Canadian provincial taxes applied according to the destination.

Payment methods and contact

Payments are made via Visa, Mastercard and American Express, with secure transactions. Customer service is available by phone and email, and the company publishes a blog with content on flower care and special occasions.