Taskrabbit

Taskrabbit: home services platform for household tasks

Taskrabbit is a services platform that connects people who need help with household tasks with vetted Taskers. The company presents itself as an option for getting errands done locally and on the same day, with a satisfaction guarantee and coverage of up to $1,000 for claims, according to its terms and conditions.

Available services

The platform's catalog covers a wide variety of tasks organized by category. The most notable include:

• Furniture assembly and disassembly: assembly of wardrobes, beds, cribs, bookcases, desks, tables, chairs, and outdoor furniture, including IKEA items.
• Mounting and installation: installation of TVs, shelves, pictures, lights, air conditioners, and smart home devices.
• Moving and transport: help with moving, moving heavy items, transporting furniture, furniture and appliance removal, packing and unpacking.
• Cleaning: general home cleaning, deep cleaning, disinfecting, vacation rental cleaning, move-in/move-out cleaning, and laundry.
• Home repairs: minor plumbing, electrical, carpentry, door and railing repair, and general handyman work.
• Outdoor and gardening: lawn care, gardening, tree trimming, gutter cleaning, snow removal, and patio and pool maintenance.
• Errands and delivery: grocery shopping, item pick-up and delivery, queuing in line, donation drop-off, and contactless tasks.
• Seasonal tasks: holiday help (hanging lights, decorating, gift wrapping), winter tasks (snow removal, pipe insulation, snowblower maintenance), and summer services.

Activity data

The platform reports that more than 4.5 million furniture assemblies, 2 million moving tasks, 1 million item mountings, 700,000 home repairs, and 890,000 home cleanings have been completed.

How the service works

The process begins with choosing a Tasker based on price, skills, and reviews. Users can schedule service as early as the same day and manage communication, payment, tipping, and reviews through the platform. Taskers undergo a background check before joining.

Reference prices

The site shows projects with indicative starting prices: furniture assembly from $47, TV, picture, or shelf mounting from $56, moving help from $56, home and apartment cleaning from $40, minor plumbing repairs from $67, electrical help from $67, heavy lifting from $54, and yard work and gardening from $44.

Guarantees and support

The company offers a satisfaction guarantee and task protection that covers up to $1,000 in claims, with the goal of resolving issues quickly and fairly. It also provides dedicated support every day of the week.

Leadership team

The leadership team is led by Ania Smith as Chief Executive Officer, accompanied by Ben Edelhart (Chief Administrative Officer and General Counsel), Amy Ming Zhang (Chief Financial Officer), Christopher Ager (Chief Commercial Officer), Drew Wrangles (Chief Product Officer), Scott Porad (Chief Technology Officer), Tamara Rosenthal (SVP, Marketing), Eric Haymond (SVP, Business Development), and Jenna Costa (VP, People).