Marlowe & James

Marlowe & James, online fashion with free shipping across Canada

Marlowe & James is a fashion store that operates exclusively through its website and presents itself as a Canadian modern fashion establishment. Its catalogue is organised into collections of clothing and accessories, and includes categories such as cosy knits, dresses, jackets and outerwear, jumpsuits and sets, sandals, shoes, tops and trousers, as well as a men's section.

Clothing and collections in the catalogue

The offering combines everyday garments and seasonal pieces. Among the items featured on the page are the Alessia mini dress with puff sleeves and a linen look, the Maeve zip-front cardigan, the Bruna set with a draped top and wide-leg trousers, the Hortense high-neck knit top, the Ofelia long cardigan, the Isadora oversized collared cardigan, the Kaitlyn plaid winter coat and the Eveline draped V-neck sweater.

The company states that each collection is curated in limited quantities and that it pays attention to fabric, fit and detail. Its approach focuses on timeless pieces that combine comfort, lasting quality and everyday elegance.

Shipping, payments and returns

All orders include free tracked shipping with no minimum purchase. The company notes that orders usually ship within 24 to 48 hours and that the customer receives a confirmation email after purchase and a second message with the tracking link when the order leaves the warehouse.

Payment is processed via an encrypted connection and accepts credit and debit cards, PayPal, Apple Pay, Google Pay, American Express, Mastercard, Visa, Shop Pay and Cartes Bancaires. The returns policy provides a 30-day window to request a full refund, provided the item is returned unworn, in its original condition and with all tags attached.

Customer service

Customer service operates Monday to Friday, from 9:00 to 18:00 (EST), and the company states that it aims to respond within 24 hours. Order enquiries are handled by email.

Customer reviews

The website shows a rating of 4.7 out of 5 with the label "Rated Excellent" and includes testimonials from verified customers who highlight the comfort, fit and ease of mixing and matching the garments. The comments mention dresses, trousers, shoes and sets worn for occasions such as a wedding or a meal.