RiVana Women's Clinic

RiVana Women's Clinic: virtual menopause and weight care for Canadian women

RiVana Women's Clinic is a virtual medical clinic focused on women's health in midlife, with two main areas of care: menopause management and weight management. The clinic presents itself as a service for Canadian women and currently operates in British Columbia, Alberta and Ontario, with its head office in Calgary, Alberta.

Its care model is exclusively remote: consultations are conducted via one-on-one video call, with no prior doctor referral required. The clinic states that no charges are applied until after the appointment and that care is covered by most private insurance plans and Health Spending Accounts (HSA).

Areas of care

The service is organized around two programs:

• Menopause: care for hot flashes, night sweats, sleep issues, mood changes and other manifestations of the menopausal transition.
• Weight management: addressing resistant weight gain and weight management during this life stage.

The clinic emphasizes that its approach is personalized and evidence-based, and that patients receive guidance and education to make informed decisions about their health.

Professional team

Care is provided by nurse practitioners with current provincial licensure. The clinical team identified on the site includes Kristen Peddle (licensed in British Columbia), Sarah Ballard (licensed in Alberta) and Rubena Dashi (licensed in British Columbia and Ontario). The clinic states that all its practitioners hold active, verifiable licenses with the corresponding provincial colleges: the College of Nurses of Ontario (CNO), the College of Registered Nurses of Alberta (CRNA) and the BC College of Nurses and Midwives (BCCNM).

The team is completed by administrative staff, including Jordan Smith as social media coordinator.

Four-step care process

The clinic describes a structured journey for patients:

• Booking the appointment through the secure patient portal or by contacting the clinic directly.
• Completing the intake form with health history and symptoms.
• Preparing for the consultation: the portal allows you to upload medical records, add information and manage appointments.
• One-on-one video call: the secure access link is sent by email or posted in the portal ten minutes before the appointment.

Pricing and conditions

The site shows a seasonal promotion for the initial consultation, priced at CAD 284.99 versus the regular fee of CAD 310. The clinic notes that no doctor referral is required, that prescriptions are sent to the pharmacy chosen by the patient and that the service complies with Canadian privacy legislation PIPEDA.

Patient reviews

The site includes testimonials from patients in British Columbia and Nova Scotia who highlight the speed of response, scheduling flexibility, the convenience of receiving care from home and the feeling of being listened to without being rushed during the consultation.

Office hours

The clinic's office hours are expressed in Eastern Time (EST): Monday to Friday from 9:00 to 17:00, with Saturdays and Sundays closed. Patient appointments are offered from 8:00 to 20:00, also in Eastern Time.