A Plus Tech

A Plus Tech: In-Home Computer Repair in Calgary

A Plus Tech is a computer services company based in Calgary, Alberta, specializing in in-home and on-site computer repair. It serves both residents and businesses in Calgary and the surrounding area, and works exclusively by appointment: no walk-ins are accepted. The in-home service aims to bring technical assistance directly to the customer, with same-day repair options and seven-day availability through online booking.

Repair and Technical Support Services

The company covers a broad spectrum of interventions on desktop computers, laptops, and Apple devices. Among the services it details are repair of tower PCs and laptops, repair of any MacBook and iMac model, removal of viruses, malware, ransomware, and computer threats, setup and installation of wireless or wired networks, and data backup and recovery. It also offers IT support for small businesses, including computers and printers.

The list of specific repairs includes virus removal, PC repair, liquid damage repair, hard drive upgrade, logic board and motherboard repair, data backup or recovery, laptop screen replacement, power jack repair, hinge repair, RAM upgrade for PC and Mac, Mac repair, and printer setup or repair.

Certifications and Experience of the Technical Team

The company states that all its technicians hold CompTIA A+ certification, which requires more than 500 hours of hands-on experience and passing two exams with a minimum score of 70%. According to its presentation, this certification is a requirement for Dell, Intel, and Lenovo service technicians and is held by approximately 900,000 IT professionals. It also indicates that its team holds Microsoft and Cisco CCNA certifications, among others.

Regarding its track record, the site offers data that is not entirely consistent: one section mentions more than 10 years of experience, while another states that the company has been serving Calgary residents since 1999, with more than 20 years of experience in computer repair. The presentation page notes that A Plus Tech was founded in 2014 by a professional with more than a decade of experience in IT management, with the goal of meeting the demand for in-home and small business IT support.

Client Profile and Service Scope

A Plus Tech serves both individuals and businesses. Its on-site service is available to residents and businesses in Calgary and the surrounding area, and travel fees apply outside the city limits. The company claims to have completed more than 1,000 repairs and to have more than 1,000 satisfied customers, with a 99% satisfaction rate. Among the projects it mentions are desktop computers, laptops, printers, WiFi networks, iMac, MacBook Pro, iPhone, and iPad.

Brands and Equipment Serviced

The company works with the leading brands on the market and repairs Windows and Apple devices. Its offering includes service for tower PCs, laptops, MacBook, iMac, printers, and network components, in both home and small business environments.

Location and Contact

Phone: (825) 437-6166 · Email: contact@aplustech.ca · Hours: Seven-day availability through online booking. By appointment only; walk-ins are not accepted.