City of Burnaby

City of Burnaby: municipal government of Burnaby, British Columbia

The City of Burnaby is the municipal government of Burnaby, in the Canadian province of British Columbia. Its main office, City Hall, is located at 4949 Canada Way, Burnaby, BC, Canada V5G 1M2. The municipal corporation serves residents, businesses and visitors, and organizes its activities around areas such as services and payments, recreation and arts, business, urban planning and civic engagement.

Services and transactions for residents

The City offers a broad range of services and payments, including recycling and garbage, property taxes, utility fees and charges, bylaw enforcement and tickets, permits and construction, roads and traffic, waters and sewers, and trees. It also processes permits and applications related to community safety, pets and animals, and support for seniors and families.

The City provides maps and open data, libraries and archives, and a public alert system called Alertable to keep the community informed about emergencies. Residents can also view and manage bills, payments and dog licences through the My Property Portal.

Recreation, culture and outdoor spaces

The recreation and arts area includes activities and registration, events calendar, arts and culture, facilities and venue rentals. Activity registration is done through WebReg, the online registration system. The City manages parks, picnic sites, dog off-leash areas, eco-sculptures, gardens and flower displays, and walking, hiking and biking routes. It also works to improve accessibility of its spaces and services.

Cultural and leisure programming is reflected in events such as Culture Days and the RESIST! exhibition at the Burnaby Art Gallery, focused on art as witness to social change. The City publishes weekly playing conditions of sports fields, with updates on Fridays.

Business services and licences

The business section brings together information on operating a business in Burnaby, obtaining business licences, filming, cannabis licences and liquor licences. The City publishes bid opportunities and their results, and facilitates the relationship between businesses and the municipal government.

Government, planning and civic engagement

The governance structure includes the Mayor and Council, meetings and public hearings, City departments, bylaws, financial and annual reports. The City develops strategies and plans, the Official Community Plan, projects, programs and policies, and offers civic engagement channels such as Your Voice. It also publishes the Mayor's podcast and letter from Mayor Hurley, and provides access to information.

The City acknowledges that it is located on the unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), səlilwətaɬ (Tsleil-Waututh) and kʷikʷəƛ̓əm (Kwikwetlem) Peoples, as well as the urban Indigenous population living in Burnaby, and remains committed to actively working with the Host Nations.

Employment, accommodation and recognition

The City maintains a job openings page and has been named one of BC's Top Employers. It also operates Hotel Burnaby, a City-run accommodation offering modern, comfortable and affordable lodging for the community and its visitors.

The City has also launched an online-only system for residential building permit applications and issuance, starting with the building area, which allows applicants to apply, upload documents, track permit status and download and print issued permits.

News and communication with the community

The City publishes news and updates, such as the Declaration of Election by Voting, the Declaration of Candidates for the 2026 City of Burnaby General Local Election, a series on Burnaby's vibrant and diverse food scene, and tips for seniors to stay active and connected. The vote for Mayor, City Councillors and School Trustees took place on October 3, 7, 10 and 17. The City offers an eNewsletter to stay informed and an app, BurnabyConnect.

Location and contact

4949 Canada Way, Burnaby, BC, Canada V5G 1M2