Canadian Security Professionals (CSP Alarms)

Canadian Security Professionals, known as CSP Alarms, installs and monitors security systems for homes and businesses in Ontario and British Columbia. Founded in 2010 and Canadian-owned, the company says it has installed more than 30,000 systems. Its offering combines alarm equipment with professional monitoring, technical support, and a dedicated cellular connection that transmits signals without relying on a landline.

For homes, the catalog includes wired and wireless systems, intrusion sensors, and devices that detect smoke, fire, carbon monoxide, flooding, and unusual temperature changes. Video options include wireless cameras, wired cameras, and floodlight cameras. The CSP Connected app, powered by Alarm.com, can send alerts, display camera feeds, and control home features such as locks, lights, thermostats, and garage doors, depending on the installed equipment.

For businesses, CSP offers configurations that combine alarms, video, and continuous monitoring, with user codes and remote access through an app. It also offers access control and management tools for companies with more than one location. System design depends on the property and selected equipment; the company does not describe a single setup for every customer. It invites prospective clients to request a quote for the configuration and applicable terms.

Monitoring operates around the clock from centers in Canada. CSP describes a dedicated cellular connection between each system and its monitoring stations and says staff can contact the customer and coordinate an appropriate response when an alarm signal is received. The company reports an average two-way voice response time of about 20 seconds; that is a company-reported figure, not a guarantee for every incident.

The offering also includes home automation, smart thermostats, connected locks and doorbells, energy management, medical alerts, and protection against environmental hazards. Systems can include add-ons depending on the equipment installed, while the app brings alerts and remote control together. In its company materials, CSP lists professional installation, dedicated cellular communication, a price-lock guarantee, and lifetime service protection; coverage depends on the system and selected plan.

CSP’s head office is in Ancaster, Ontario. From that base, the company coordinates installation and technical support for properties within its service network; installation visits take place at the customer’s home or business. Remote monitoring, meanwhile, operates 24 hours a day.