BoardBay

BoardBay, a Belgian custom mechanical keyboard studio

BoardBay is a custom mechanical keyboard design and manufacturing studio based in Belgium and founded in 2021. The company presents itself as an established brand in this niche, with more than one hundred keyboards delivered since its creation and an average rating of 4.7 out of 5 based on 24 verified reviews on TrustPilot. Its work consists of creating each keyboard around one person's preferences, from the initial concept through to final delivery.

A keyboard designed for each user

Every project begins with a one-on-one conversation in which the client's ideas, preferences and expectations are explored, along with how they work or play and the feel they want from their keyboard. From there, the studio defines the ideal configuration and refines it through images or a 3D visualisation until the design matches what they are looking for.

The client can choose the layout, switches, keycaps and sound profile of the keyboard. The company also allows users to supply their own components, such as a case, keycaps or switches they already have in mind. The firm stresses that no prior keyboard knowledge is needed: the process is guided at every decision, and many of its clients had no experience in this area.

Handcrafted manufacturing and final tuning

Assembly is carried out entirely by hand, using premium tools and materials, with careful attention to the placement of every stabiliser, switch and screw. After assembly, each unit goes through a full tuning process in which the feel and sound are checked before it leaves the studio. Components are selected on the basis of durability, consistency and performance, and the company states that it takes no shortcuts or compromises at this stage.

The studio describes its range of possibilities as virtually unlimited, from gaming-oriented keyboards to silent setups designed for the office, always adapted to each client's context of use.

Work process and communication

A commission follows four stages: a personal discovery conversation, design and visualisation with 3D renders and mood boards, hand assembly, and finally tuning and quality control before delivery. The company notes that build times vary depending on component availability and the complexity of the project, and that it communicates a realistic timeline from the outset, keeping the client informed throughout the process.

The studio handles enquiries by email, Discord, Messenger and Instagram, and notes that it usually replies within 24 hours on working days. The contact form allows you to indicate an estimated budget by range — under 300 euros, between 300 and 500, between 500 and 800, or over 800 — although the company clarifies that the price depends entirely on the client's choices and is discussed transparently before anything is ordered, with no hidden costs.

International reach and editorial activity

Although it is based in Belgium, BoardBay ships worldwide and shipping costs and timelines are agreed during the process. The company also maintains a blog with content about the sector, such as articles on Hall effect keyboards and the rapid trigger function, or on the real prices of a custom keyboard. It also offers a newsletter to announce new releases, build processes and early access.