Best Pool Supplies

Best Pool Supplies, online store for pool and spa equipment

Best Pool Supplies is an Australian e-commerce business specialising in pool and spa supplies. Its catalogue brings together equipment, accessories and chemicals from the leading brands in the Australian market, as well as above ground pools and portable spas. The company presents itself as a comprehensive store that consolidates the purchase of pool maintenance and equipment materials in a single site.

Equipment and catalogue categories

The range is organised into several product families. Among the most prominent are pool covers and their rollers, above ground pools, portable and inflatable spas, pool pumps, pool cleaners — including robots and cordless models —, cartridge filters, salt chlorinators and chlorination cells and electrodes, as well as pool and spa chemicals.

The catalogue includes brands such as Daisy in covers and rollers, with variants such as Ultradome, non-heating covers, WinterKleen mesh covers, above ground pool covers and ThermoTech foam. In pumps and filters, names such as Onga, Pentair, Sta-Rite, Davey, Monarch, Waterco, Poolrite, Speck, Zodiac, Astral, Hurlcon, Bestway, RetroFlo, Madimack, INSNRG and Hayward appear, with a specific section for energy-efficient and eco-friendly pumps. In pool cleaners, Zodiac, Baracuda, Maytronics, Dolphin, Polaris, Kokido, Robo-Tek, The Pool Cleaner, BWT, PoolBot, Aiper, Kreepy Krauly and Beatbot are listed, and it includes a line of refurbished equipment.

The offering is completed with salt chlorinators from brands such as Clearwater, Saltmate, Compu Pool, RetroChlor, Watermaid, AutoChlor, Evolution and Madimack; control, heating, automation and dosing systems, with the Nature 2 line; heaters and heat pumps; pool lighting from Spa Electrics, Aquaquip, Ascon, Davey and Waterco; household pumps; and a broad spa equipment section covering blowers, heaters and controllers, booster and bath pumps, replacement cartridges, chemicals, touchpads, overlays and air switches, headrests, pillows and accessories.

Spare parts and accessories

A significant part of the catalogue corresponds to spare parts and accessories: chlorinator cells from numerous brands, cartridge filter elements, pool cleaner spare parts — genuine and generic —, pump and filter spares, chlorinator parts, slides, water features and jets, valves, fittings and plumbing, rails, ladders and accessories, and pump and filter covers. Accessories for above ground pools are also offered, such as replacement liners, and components for mSpa spas.

Above ground pools and portable spas

Within the above ground pools section, the store sells rectangular, round and oval models, with brands such as Bestway, Hydrium and Laghetto, as well as accessories and spare parts. The company indicates commercial presence of these pools in Brisbane, Gold Coast, Melbourne and Perth. In the spa segment, it offers Bestway spas, mSpa and portable spas, along with accessories, chemicals, covers and spare parts. The catalogue also includes lifestyle items such as ice baths, saunas, furniture, slides and toys.

Customer service, shipping and services

The company highlights a customer service team with more than thirty years of combined experience in the pool industry, available seven days a week. It offers same-day dispatch for in-stock items ordered on business days before 12:00 AEST, and calculates delivery times by postcode and locality. It also has a robotic pool cleaner repair service and an out-of-hours virtual assistant. The store states it has more than 100,000 satisfied customers and offers a price match promise for the items it sells, as well as lifetime product support.

Tools and resources for maintenance

The site provides users with various calculators and utilities: pool volume calculation, salt calculation, Ecopump savings, heat pump calculation, pool water testing and a chemical pack builder. The company also maintains a blog and an FAQ section.

Location and contact

10 Dixon St Yatala QLD 4207 · Phone: 1800 100 417 · Email: info@bestpoolsupplies.com.au