Active Online Security

Active Online Security: security and technology equipment with expert advice

Active Online Security is an Australian supplier of security and technology equipment that serves both industry professionals and technically savvy individuals. The company presents itself as a partner that guides the customer in selecting the right equipment and supports them from first contact through to project setup, without this implying hiring installation labour.

Its approach is based on three ideas that the company itself highlights: getting the equipment right from the start to avoid unnecessary expenses, achieving a reliable and long-lasting system, and maintaining expert support before, during, and after installation. The model is designed for those who decide to install it themselves or hire an electrician, without assuming the margin and labour cost of an installer.

Product catalogue

Active Online Security's online store covers several families of technical products:

• Access control and intercom: access control systems from brands such as 2N, Akuvox, Neptune, VIP Vision, and Watchguard; apartment intercoms (2N, Akuvox, VIP Vision, 4G models, and models for apartments without cabling), 4G residential intercoms, 2-wire and 4-wire intercoms, IP VoIP (SIP) intercoms, and catalogues from manufacturers such as 2N, Akuvox, Aristel, Fanvil, and VIP Vision; elevator intercoms, intercom gateways, emergency intercoms for health and aged care, and SIP telephony, public address, and accessories.
• Video surveillance: IP CCTV, 4G CCTV, VIP Vision/Watchguard CCTV, iVSEC, Provision-ISR, SIP-compatible IP CCTV, wireless and solar CCTV; hard drives and storage media, surveillance accessories (converters, baluns, surge protection, IR illuminators, monitors and brackets, camera housings and adapters), HDCVI CCTV (cameras, digital video recorders, kits, and cabling), and power accessories (batteries, power supplies, uninterruptible power supply).
• Networking and PoE: network cables and accessories, network and PoE switches, wireless equipment, optical fibre, and 4G communication.
• LED lighting: energy-saving lighting, sensor switches, flood lighting, residential downlights, globes and MR16 downlights, LED globes, MR16 downlights, intelligent lighting, retrofit bulbs, tube lighting, high bays, light fixtures, panel lighting, premium downlights, solar lighting and power, and street lighting.
• Security and automation: Watchguard 2020 alarm systems, Watchguard Force wireless systems, WeR@Home wireless alarm and automation, professional hardwired alarms and accessories, hardwired relay modules, wireless alarm parts and accessories, and Shelly automation.
• Vehicle security and safety: mobile IP and HDCVI surveillance, mobile IP cameras, mobile HDCVI cameras and reversing aids, alarms and immobilisers, and sensors.
• Electrical components and solar battery systems: detectors and switches, light switches and power points, electrical mechanisms, electrical accessories, industrial switchgear, angled industrial plugs, extension sockets, industrial sockets, combo switch and sockets, weather-resistant GPOs, appliance inlets, Shelly automation, and solar and battery storage systems.
• Other: cables and connectors, data cabinets, remote controls, gift cards, and clearance section.

Advice and support services

In addition to selling products, Active Online Security offers a structured three-step support process: the customer describes their project, the company recommends the right equipment, and finally the customer or their installer completes the job. The company also provides free online tools, such as a DORI calculator and a storage calculator, and has a blog with technical and regulatory compliance content, including a checklist on CCTV legality and compliance in Australia for 2026.

The company maintains a loyalty program and a trade registration, with specific pricing for members and trade. It also offers project assistance through a request form and has a network of installation partners.

Target audience and coverage

Active Online Security serves trade professionals and technically savvy DIYers across Australia. Its catalogue and services are aimed at those who want to purchase proven equipment and receive expert guidance to carry out a correct installation tailored to their needs.

Corporate and contact details

Phone: 1300 816 742