Greencross Vets

Greencross Vets, comprehensive veterinary care in Australia

Greencross Vets presents itself as Australia's largest integrated veterinary and pet services provider. Its teams describe themselves as passionate about animals and committed to exceptional service and the best in veterinary medicine. The company emphasises that it understands and values the bond between people and their pets.

The group operates a network of clinics across Australia and offers a wide range of professional services, supported by up-to-date diagnostic equipment. The company also states that its veterinarians are among the best in the country, according to its own presentation.

Preventive and wellness services

The preventive offering includes vaccinations for puppies, kittens and adult animals, dental checks, parasite prevention and control, blood tests for dogs and cats, microchipping and booster injections. The company recommends year-round heartworm prevention.

Knowledge and advice services include puppy and kitten schools, nutritional guidance and weight management. Puppy school is described as a starting point for owners seeking a well-managed and socialised pet, with courses lasting four to six weeks. The five-week introductory programme is designed for dogs that did not attend puppy school during their critical socialisation period or that need to improve their behaviour.

Medicine, diagnostics and surgery

In the medical field, the clinics offer dermatology, surgery, desexing, digital X-rays, ultrasound for dogs and cats and clinical pathology. Clinical pathology allows health conditions to be analysed and diagnosed through laboratory tests such as blood tests, urinalysis, faecal tests and biopsy examination. The in-house laboratory enables a variety of diagnostic tests to be carried out to obtain accurate and rapid results.

Imaging services include high-quality radiography equipment, such as X-ray machines, automatic processors and viewers. Ultrasound is described as a painless diagnostic procedure that allows the pet's health to be examined with up-to-date technology.

Canine hydrotherapy is also offered for the treatment of chronic illnesses and post-operative rehabilitation, as well as iodine therapy for the treatment of hyperthyroidism in cats.

Boarding, grooming and other care

Greencross Vets has boarding facilities for dogs and cats, presented as first class. It also offers dog grooming services for those who do not have their own clippers.

The company participates in the Cat Friendly Clinic programme, designed to make veterinary visits easier for cats and their owners, and notes that its clinics are accredited under this programme.

Health and loyalty plans

Healthy Pets Plus is a pet wellness plan tailored to each life stage. The company describes it as a simple and cost-effective way to ensure proper care for the pet and minimise annual veterinary costs. There is also a Total Care loyalty programme and pet sitting services.

The site indicated a free heartworm test promotion for dogs, with terms and conditions applying, valid until 30 November 2026 or while stocks last, available to new and existing patients within the recommended treatments.

Telemedicine and emergency care

The company offers WebVet, a veterinary advice service available 24 hours a day via video call. For emergencies, it has partner hospitals open 24 hours a day. It also has a mobile app, the Petbarn App, which centralises services for the pet.

Employment and professional development

Greencross Vets describes itself as Australia's largest integrated veterinary and pet services provider and states that it continually seeks veterinary and nursing staff interested in practising quality medicine, providing excellent patient care and maintaining their professional skills. The company highlights that it supports its teams with paid parental leave, flexible hours and return-to-work and development programmes. Career paths mentioned include the veterinary graduate programme, the veterinary nursing career, the practical nursing pathway and the international veterinarians programme.

Informative content and resources for owners

The site brings together articles on the health and care of dogs, cats and other pets, including pocket pets and birds. The content covers parasite prevention (fleas, giardia, ticks, intestinal worms and heartworm), zoonotic diseases and common conditions such as dental disease, diabetes mellitus, kidney disease, arthritis, bladder stones, diarrhoea, ear infections, hip dysplasia, itchy skin, vomiting and luxating patella. Articles specific to puppies, senior dogs, kittens and senior cats are also published.