Direct Freight Express

Direct Freight Express: urgent parcel and pallet transport in Australia

Direct Freight Express is an Australian family-owned company founded in 1993 that presents itself as one of the country's largest family-owned freight transport companies. Its activity focuses on national urgent road transport services, for both parcels and bulk pallets, relying on its own linehaul vehicles and depots managed directly by the company.

Express transport services

The company offers a national urgent road transport service across Australia, which it describes as fast, reliable and cost-effective. To this end, it has an extensive linehaul fleet, strategically located depots and trusted agency facilities that work in coordination so that freight reaches its destination safely and on time.

Book in Freight: deliveries aligned with major retailers' requirements

For customers who sell to major retail chains, the company offers the Book in Freight service. This system confirms all details once the freight and documentation have been received, and ensures that shipments are delivered within the receiving arrangements established by each retailer.

DirectGuard: protection against loss or damage

DirectGuard is a warranty programme that covers isolated instances of loss or damage to freight. According to the company's information, it offers quick claim settlement and no excess applicable on the claimed value.

National network and contact

The company operates a national transport network with consignment tracking, customer service and support, and communication channels for customers and candidates. The main contact phone number is 1300 347 397.