Manchester Warehouse

Manchester Warehouse, bedding and home textiles in Australia

Manchester Warehouse is an Australian family-owned business dedicated to selling bedding and home textile products. Its catalogue includes quilt covers, sheets, coverlets, quilts, doonas, pillows, cushions, blankets, protectors, mattress toppers, bath linen and accessories, with options up to super king size. The company operates an online store with delivery across Australia and also maintains a wholesale line for commercial customers.

Experience in the textile industry

The company has over 50 years of experience in the textile and manchester industry, according to its own presentation. Its journey began in manufacturing, then moved into wholesale, and since 1999 it has also operated in retail. The company describes itself as a family business, run by the Kostopoulos family, and its team states that it has trained and experienced staff in textile products.

Product catalogue

The range is organised into several product categories:

• Quilt covers and bedding sets
• Sheets, including Egyptian cotton and percale options
• Coverlets and bedspreads
• Quilts and doonas
• Cushions and pillows
• Blankets and protectors
• Mattress toppers
• Super king size bedlinen
• Pillowcases
• Kids' items
• Towels and bath accessories
• Outdoor and indoor rugs
• Throw rugs and bed runners
• Robes
• Beach and outdoor items
• Dining items
• Furniture and kitchen accessories

The catalogue includes boho, urban and coastal style designs, and brands such as Linen House. The store also sells products made with REPREVE® fibre and Hungarian goose down, according to the articles published on its website.

Wholesale sales and commercial customers

In addition to its online retail store, Manchester Warehouse has a wholesale business aimed at B2B customers. The company offers a trade programme for commercial customers and handles bulk orders. It states that it has been servicing the accommodation industry for over 30 years, with a specific range of hotel-quality bedding for Airbnb, hotels and bed & breakfasts, including protectors, mattresses, quilts and toppers. Commercial customers can apply for an online trade account or visit the wholesale showroom.

Purchase conditions and service

The company applies a returns policy of up to 30 days from the date of purchase, with a full refund or online store credit. It accepts interest-free instalment payments through Afterpay, in four instalments, subject to eligibility criteria and conditions. It also offers a price match guarantee for identical items, both in-store and online, provided the competitor has the product in stock. Shipping is available across Australia and order tracking is managed through Australia Post.

Showroom and customer service

The company has a showroom, presented as new, and offers the option of Click & Collect. Customer service is handled through its online service team and a wholesale team for bulk purchases. Telephone support hours are Monday to Friday, 10:00am to 4:00pm.

Community initiatives

Manchester Warehouse works with charitable organisations. These include Juvenile Arthritis Fundraiser, a public ancillary fund focused on research into childhood arthritis and uveitis, and Caring Kids Incorporated, a Sydney-based organisation that recycles toys and provides toy boxes and financial assistance to children who care for family members with disability or illness. The company has also supported, since 2010, alongside World Vision Australia and with donations from its customers, a community project in the town of Mody Ba, Senegal.

Location and contact

Phone: 1300 722 941 · Email: onlineenquiries@manchesterwarehouse.com.au