Brand House Direct

Brand House Direct, branded footwear online from Australia

Brand House Direct is an Australian online retailer dedicated to selling footwear from recognised brands. Its catalogue is presented as one of the largest in the country in this segment, with more than 80 brands and over 5,000 products available, according to information on its own website. The company operates exclusively through its online store and serves customers in Australia.

Catalogue for women, men and children

The offering is organised into three main sections: women, men and children. Each features specific categories covering virtually all footwear needs.

• Women: boots (leather, ankle, mid-calf, knee-high, flat, heeled, wedge, Chelsea, wide calf, hiking, warm and platform), casual shoes, comfort, flats, sandals, dress shoes, hiking footwear, clogs, orthopaedic footwear, platforms, school shoes, sneakers, thongs, gumboots and work footwear.
• Men: athletic footwear, boots, casual, comfort, dress shoes, football boots, gumboots, boat shoes, hiking, occupational and safety footwear, sandals, school shoes, skate shoes, thongs, sneakers and work footwear.
• Kids: athletic footwear, baby and toddler, casual, school shoes, boots, football boots, light-up boots, sandals and sneakers.

The store also sells accessories such as bags, wallets, socks and men's underwear.

Featured brands

Among the brands highlighted on the company's website are Skechers, Keen, Merrell, Rockport, Puma, Ecco, Homyped, Reebok, Scholl, Mizuno, Cabello Comfort, Saucony, Clarks, Grosby, Harrison, Roc, New Balance, Wild Rhino, Naot, Orizonte, Django & Juliette, Ziera, Diana Ferrari, Florsheim, Hard Yakka, King Gee, Lacoste, Dr Martens, Hush Puppies, Timberland, The North Face, Vans, Ugg Australian Shepherd, among many others. The site includes a complete alphabetical list of brands.

Shop by size, price and promotions

The site allows filtering by specific sizes for women (from 5 to 12+) and for men (from 7 to 13+). It also offers sections for large sizes, small sizes and wide fitting. As for price, you can browse by ranges: under $200, $150, $100 and $60. The store features promotions such as "3 for $120" and "2 for $150", and a Christmas gift guide with options by recipient and price range.

Shipping, returns and customer service

Brand House Direct offers fast shipping and a 30-day return policy. Customer service is available by phone and live chat. The phone support team is available Monday to Friday, from 10:00 to 17:00 (AEST), excluding public holidays. The company also allows customers to track their orders through the website.