amaysim

amaysim, mobile phone and nbn internet in Australia

amaysim is an Australian telecommunications operator that offers prepaid mobile phone plans, data plans and nbn internet services. Its proposition is built around no lock-in contracts, so customers can change or cancel their plan, and managing services through its app. The company operates on the Optus mobile network and offers 5G coverage in selected areas with a compatible plan and device.

Prepaid mobile and data plans

amaysim's catalogue includes 28-day, 7-day and long-expiry (365-day) SIM plans, as well as data-only plans. Recurring features of these plans include eSIM compatibility, unlimited data banking on eligible plans, unlimited standard national calls and texts, and unlimited standard international calls and texts to a variable number of countries depending on the plan (42 countries in some cases and 28 in others). Mobile plans include 5G with maximum speeds that the site states as 150 Mbps or 200 Mbps depending on the option, and are intended exclusively for use in Australia and for personal use.

The site shows specific examples of plans with first renewal prices and subsequent renewal prices. These include a 250 GB plan with 155 GB bonus data at $35 on the first renewal and $45 thereafter for 95 GB every 28 days; a 75 GB plan with 65% off and 33 GB bonus at $12 on the first renewal and $35 thereafter for 42 GB every 28 days; a 240 GB plan at $199 on the first renewal and $320 thereafter for 240 GB every 365 days; an 80 GB plan at $13 on the first renewal and $40 thereafter for 80 GB every 28 days; a 120 GB plan at $18 on the first renewal and $50 thereafter for 120 GB every 28 days; a 350 GB plan at $350 with renewal every 365 days; and a 100 GB plan at $18 on the first renewal and $50 thereafter for 100 GB every 28 days. These conditions correspond to promotions with end dates indicated on the site itself and subject to the company's terms and Fair Go Policy.

Home internet with nbn

amaysim offers nbn internet plans with a promotion of $30 per month for six months and a subsequent rate of $70 per month. The company suggests choosing a plan based on household usage, distinguishing between streaming, online gaming and remote working profiles, and offers a tool to check eligibility by address. The site also mentions a satisfaction guarantee, a buying guide, setup help and modem guides, as well as the option to upgrade to fibre.

Devices and accessories

In addition to plans, amaysim sells phones and smartwatches. The phone catalogue includes models from Apple (iPhone 13, iPhone 16, iPhone 16e, iPhone Air, iPhone 17, iPhone 17e, iPhone 17 Pro, iPhone 17 Pro Max, iPhone 18 Pro and iPhone 18 Pro Max), Samsung (Galaxy S26 FE, Galaxy S26, Galaxy S26 Plus, Galaxy S26 Ultra, Galaxy S25 FE, Galaxy S25, Galaxy A15 5G, Galaxy A16 5G, Galaxy A17 5G, Galaxy A36 5G, Galaxy A37 5G, Galaxy A56 5G and Galaxy A57 5G), Google (Pixel 11, Pixel 11 Pro, Pixel 11 Pro Fold, Pixel 11 Pro XL, Pixel 10a, Pixel 10, Pixel 10 Pro, Pixel 10 Pro XL, Pixel 9 Pro, Pixel 9 Pro XL, Pixel 9 Pro Fold and Pixel 8) and Android (Motorola moto g56 5G, Motorola moto g35 5G, Motorola Signature, Motorola Edge 70, Nothing CMF Phone 2 Pro, Optus X Pro and Optus X Sight 2). Watches include models from Apple (Watch Series 10, Watch Series 11, Watch Series 12, Watch Ultra 3, Watch Ultra 4 and Watch SE 3) and Samsung (Galaxy Watch7, Galaxy Watch8, Galaxy Watch8 Classic, Galaxy Watch Ultra and Galaxy Watch Ultra 2025). The site shows examples of device discounts, such as $550 off the Samsung Galaxy S26 Ultra, $400 off the Samsung Galaxy S26 FE and $350 off the Google Pixel 10a, in all cases with the purchase of a separate SIM plan.

Account features and services

amaysim offers its customers features such as bringing your own number (BYO), international roaming with specific packs, Number Link, data banking, 5G and VoLTE. The company also offers a referral programme through which the referring customer and the new customer receive $50 account credit when the latter signs up to and activates an eligible mobile plan, subject to having auto-renew switched on and with a limit of five successful referrals. In addition, the Bundle & Save programme allows customers with an existing active mobile plan to get 25% off renewals of an additional eligible 28-day or 365-day plan.

Help and support

amaysim's site organises help by categories covering mobile devices, nbn, SIM activation, Number Link and account setup. Available actions include activating a SIM, downloading the app, finding a store, checking international call rates, making a complaint and accessing specialised support. The company also publishes information about the Optus mobile network, the coverage map and the Optus national outage register.