Miracle Maid

Miracle Maid, house cleaning in Sydney

Miracle Maid is a family-owned house cleaning company based in Sydney (Australia) that serves the entire city and its metropolitan area. The company presents itself as one of the highest-rated in Sydney and claims to have served more than 5,000 families. Its model combines online booking with the assignment of verified cleaning teams.

Cleaning services offered

Miracle Maid's catalogue is organised into several types of cleaning tailored to different household needs:

• General cleaning: designed for homes that already receive regular maintenance; includes vacuuming, mopping, dusting and basic tidying.
• Deep cleaning: recommended when the home has gone more than 30 days without professional cleaning or as a first visit before moving to ongoing maintenance; adds skirting boards, cornices, window frames and sills, cobweb removal and cleaning of doors and frames.
• End of lease cleaning: aimed at tenants who need to recover their bond and at property owners preparing the home for the market; includes interior windows, inside the oven, inside cupboards, spot wall cleaning and range hood.
• Move-in cleaning: for moving into a new home.
• NDIS and DVA cleaning: services for beneficiaries of these programmes.
• Carpet cleaning: with steam cleaning.
• Apartment cleaning.
• Hourly cleaning.

The site also mentions oven cleaning as a specific service.

Pricing and packages

The website shows starting prices for the main services: general cleaning from $152, deep cleaning from $232 and end of lease cleaning from $350. There is also a pricing and packages section, and the company sells gift cards.

Coverage in Sydney

Miracle Maid operates in numerous areas of the city and its outskirts. The service areas listed are Eastern Suburbs, Lower North Shore, Sydney CBD, Inner West, Northern Beaches, Upper North Shore, Parramatta Region, Hills District, Macquarie & Ryde, South Western Sydney, Western Sydney, Canterbury-Bankstown, South Sydney, Sutherland Shire and Bayside.

Booking process and guarantee

Booking can be done online in approximately 60 seconds. The personalised quote form asks for the type of service, number of bedrooms, bathrooms and laundries, number of levels, living areas and add-ons such as inside oven cleaning, range hood, interior and exterior windows, inside cupboards, sliding glass doors, carpet steam cleaning, inside fridge, blinds, balconies, spot cleaning or wall washing. It also allows you to indicate the desired date and the suburb where the service is needed.

The company offers a 100% satisfaction guarantee: if the customer is not satisfied, they can contact customer service within 24 hours after the service so that anything necessary is corrected. Cleaners are verified, police-checked and insured, and bookings can be managed online through a free account.

House cleaning checklist

The site details the tasks included in standard domestic services, organised by room:

• Living rooms and common areas: emptying bins, vacuuming and mopping floors, dusting and wiping surfaces, cobweb removal, cleaning tables, furniture, window sills, light switches and doorknobs, hallways and staircases, and basic tidying of floors.
• Kitchen: emptying bins, vacuuming and mopping floors, dusting and wiping surfaces, outside of appliances, fridge and oven, outside of cabinets and drawers, inside and outside of the microwave, stovetop and burners, countertops and sink.
• Bedrooms: tidying floors, making beds upon request, wiping tables, emptying bins, vacuuming and mopping floors and dusting surfaces.
• Bathrooms: cleaning surfaces, toilets, emptying bins, mirrors, countertops and sinks, outside of cabinets and drawers, and rinsing and wiping bathtubs and showers.

Reviews and reputation

The company shows a 5.0-star rating and collects testimonials from Sydney customers, such as that of Chloe R., from Eastern Suburbs, who highlights the team's efficiency and attention to detail. Miracle Maid presents itself as one of the highest-rated cleaning companies in Sydney.

Location and contact

Phone: 1300 905 032 · Email: hello@miraclemaid.com.au