Shielded Insurance Brokers

Shielded Insurance Brokers, an insurance brokerage with coverage across Australia

Shielded Insurance Brokers is an insurance brokerage operating under the legal name Shielded Pty Ltd and serving clients throughout Australia. The firm presents itself as a young, experienced team working to secure coverage tailored to each client's needs, both individuals and businesses. Its activity centres on professional advice, comparison of policies from different insurers, and support with claims management.

Advice and policy placement

The process described by the company begins with a phone conversation with a member of the team, from their office on the Sunshine Coast, Queensland. From there, a risk analysis is carried out and quotes are requested from leading insurers to compare the available options. Once the policy is chosen, the client receives the relevant documentation. The firm states that all clients receive the same treatment and that its goal is to provide the most suitable insurance solution for each case.

Areas of cover

The brokerage offers a wide range of insurance for individuals and businesses. Business and professional cover includes: commercial property, construction (annual, owner-builder and single project), cyber insurance, public liability, motor fleet, plant and equipment, professional indemnity, truck insurance, tools of trade, workers compensation and multiple policies. For individuals and families it includes: car, home and contents, landlord, farm, friends and family, personal accident, marine, rideshare and travel insurance. It also offers life insurance and income protection.

Client support services

In addition to policy placement, Shielded Insurance Brokers provides claims management services with 24/7 support, requests for updated certificates of insurance, policy amendments and online premium payment. The firm also offers flexible finance solutions for vehicles, equipment and business needs through Shielded Finance. A terms of engagement document is available to clients.

Industry recognition

The company has received several awards from Insurance Business Magazine. In 2025 it was recognised as the number one brokerage in the Top Brokerage ranking and received the Fast Brokerage award. In 2024 it received Top Brokerage recognition, and in 2023 it was named Brokerage of the Year in the best digital strategy category at the Insurance Business Awards. In 2023 it also took first place in the Top Brokerage ranking, while in 2022 it took second place and in 2021 first place. In 2020 and 2019 it was included in the Top Brokerage ranking. Its principal, Joshua Scutts, was recognised as Australian Young Gun of the Year in 2020 and Broker of the Year in 2021. Director Douglas Strong was included in the 2021 Young Guns and received a commendation for excellence in the same category in 2022.

Corporate structure and regulation

Shielded Pty Ltd operates as Shielded Insurance Brokers and acts as a corporate authorised representative of Community Broker Network Pty Ltd, the holder of Australian financial services licence (AFSL) 233750. The brokerage holds authorised representative number CAR 1247722 and Australian business number (ABN) 92 612 044 630. The firm notes that the advice it provides is general in nature and that clients should consider their own needs and financial situation before taking out insurance.