DentiCare

DentiCare: interest-free payment plans for dental and orthodontic treatment

DentiCare® is an Australian financing platform for dental and orthodontic treatment. Its offering is structured along two paths: patients gain access to interest-free payment plans to start treatment without paying the full cost upfront, and practices obtain tools to manage proposals, digital signatures, automated payments, and plan tracking. The company states that more than 2,000 dental and orthodontic practices across Australia use its services.

Patient plans: treatment now, payment over time

DentiCare® plans are offered at 0% interest and allow the cost of treatment to be split into weekly, fortnightly, or monthly payments. Management is handled through the DentiCare® app, where patients can manage their payments. The process described by the company consists of three steps: first, you talk to the practice about treatment options and available payment plans; then, you complete a quick digital sign-up with flexible terms tailored to your budget; and finally, treatment begins while payments run automatically.

Tools for practices and orthodontists

For practices, the platform aims to reduce administrative workload and increase case acceptance. Features include creating professional proposals in minutes, digital signing by patients, automated payments, and real-time visibility of all active plans. It also includes the option of Payment Assurance, a service designed to reduce the risk of non-payment on approved plans. The practice workflow is organized into three phases: creating and sending the proposal, patient review and digital signature, and collection through agent-led payment management, with the aforementioned optional Payment Assurance.

Motivation and service approach

The company traces its origin to the financial barrier that leads many Australians to delay or decline dental treatment. According to its approach, the problem is not a lack of need or desire for treatment, but the inability to pay upfront. DentiCare® presents itself as a comprehensive solution to that gap, with the stated goal that cost should not determine who receives care. Its messaging emphasizes transparency—no hidden fees or fine print—and a patient-centered design, with a simple and clear user experience.

Contact and support

The company handles general and support inquiries through various channels depending on the type of caller. It has specific email addresses for patients, practices, technical support, sales, payments, human resources, and press or media. Phone support hours are Monday to Friday, 9:00 AM to 5:00 PM. The declared postal address is in Southport, Queensland.

Location and contact

PO Box 3156 Southport QLD 4215 · Phone: 1300 633 472