Auto King Mobile Mechanics

Auto King Mobile Mechanics: mobile mechanic in Queensland and New South Wales

Auto King Mobile Mechanics operates on a mobile workshop model: its mechanics come to the customer's home instead of requiring a visit to a fixed workshop. The company provides service in Queensland and New South Wales and presents itself as an alternative to dealerships for servicing and repairs. Its mobile fleet is equipped to perform roadworthy and safety certificates, pre-purchase inspections, servicing and repairs with no call-out fee, according to the website itself.

Services offered by the mobile fleet

• Mobile safety and roadworthy certificates: issuance of roadworthy and safety certificates for cars, trailers and caravans.
• Pre-purchase inspections: vehicle inspection before purchase, with rates that the site's catalogue lists from $189.
• Servicing and logbook service: maintenance and logbook servicing, with the promise to match or beat any dealership price.
• Repairs: repair work with the commitment to beat any quote by at least 10%.
• Diagnostics: diagnostic service included among the quote request options.
• Minor service: basic service option within the maintenance offering.

The site's quote form allows you to select from certificate of inspection, diagnostic, logbook service, minor service, pink slip, pre-purchase inspection for two- and four-wheel drive vehicles, repairs, roadworthy and warranty.

Pre-purchase inspections and certificates

The company emphasises the convenience of inspecting a vehicle before buying it and offers pre-purchase inspections for two- and four-wheel drive cars. For certificates, it covers cars, trailers and caravans, and specifically mentions mobile roadworthy inspections for Subaru models and turbocharged vehicles such as the Holden Commodore. The service is presented as an option for those who prefer to stay at home while the vehicle inspection is carried out outside.

Coverage: locations served in Queensland and New South Wales

The site details the areas where it operates. In Queensland, the company lists locations such as Brendale, Burleigh Heads, Caboolture, Cairns, Caloundra, Elanora, Enoggera, Indooroopilly, Kippa Ring, Labrador, Lawnton, Morayfield, Mountain Creek, Nambour, Nerang, Noosaville, North Lakes, Nundah, Southport, Stafford, Toowoomba, Townsville, Upper Coomera, Varsity Lakes and Virginia. In New South Wales, coverage includes Castle Hill, Central Coast, Chatswood, Croydon, Edgecliff, Granville, Haberfield, Hornsby, Lane Cove, Liverpool, Mascot, Mona Vale, Newcastle, Penrith, Sutherland, Sydney North Shore and West Ryde.

In addition, the website has specific pages for mobile mechanic and roadworthy services in Ipswich, Cairns, Mackay, Gold Coast, Brisbane, Logan, Gladstone, Rockhampton and Toowoomba, as well as for motorbikes on the Gold Coast and in Brisbane.

Reviews and customer service

The site shows an average rating of 4.5 out of 5 based on more than 7,200 reviews. The testimonials collected highlight punctuality, the staff's manner and the explanation of the work carried out. The company also offers the possibility of requesting a quote by phone or via a form, and announces that it matches or beats any dealership price and beats repair quotes by at least 10%.

Franchising and business structure

Auto King Mobile Mechanics has a franchising section, indicating that the business model is offered to third parties. The company operates under ABN 35153515167 and its head office is located in Southport, Queensland.

Location and contact

1/50 Johnston Street, Southport Qld 4215 · Phone: 1300 09 29 49 · Email: info@autoking.com.au · Hours: Monday to Saturday: 07:00-17:00. Sunday: closed.