TileCloud

TileCloud, tiles and tapware with delivery across Australia

TileCloud is an Australian store specialising in the sale of tiles and tapware, with a business model focused on e-commerce and delivery across the country. The company operates from a warehouse in Sydney and distributes to cities such as Melbourne, Perth, Adelaide and Brisbane. Its catalogue is organised by room, material, format, colour and style, and is completed with an accessories section and a tapware section.

Tile catalogue by room and material

The tile range covers bathroom, kitchen and laundry, living room, front porch, outdoor areas, pool area and fireplace hearth. By material, the store sells tiles with a stone, marble, ceramic, travertine, terracotta, encaustic, porcelain, terrazzo and zellige finish. It also has decorative pieces and patterns such as mosaic, subway, herringbone, basketweave, horizontal stack, diamond, vertical stack, French pattern, hexagon, penny round, fish scale, rectangle and small square.

The catalogue can be filtered by colour (white, off-white, beige, pink, orange, bone, brown, green, blue, grey, charcoal and black), by style (japandi, coastal, hamptons, Mediterranean, eclectic, minimalist light, modern Australian, mid-century modern, industrial, rustic, farmhouse and minimalist dark) and by format, from 100x100 mm pieces up to 600x1200 mm. Available finishes include matte, gloss and grip.

Tapware, sanitaryware and accessories

In addition to tiles, TileCloud sells tapware in finishes such as antique brass, warm brushed nickel, stainless steel, brushed brass, matte black, gunmetal and chrome. The section includes tapware sets, sink mixers and wall mixers, spouts, taps, pot fillers, showers, shower sets, rain showers, handheld showers and outdoor solutions, such as outdoor shower and outdoor kitchen.

The catalogue is completed with door hardware (door handles, front door sets, cabinet handles, glass hardware, door hinges and sliding door handles), toilets (toilet suites and in-wall toilets), mirrors (wall mirrors, floor mirrors and shaving cabinets), basins and kitchen sinks (benchtop, wall hung, single, double and farmhouse), 900 and 1500 vanities, wastes and drains, and bathroom accessories such as heated towel rails, towel rails, robe hooks, toilet roll holders, soap dishes and underfloor heating.

Samples, design advice and online shopping

The store allows you to order samples before buying and offers a style quiz and a renovation preparation quiz. It also allows you to book a design appointment. The site states that orders are shipped from the Sydney warehouse with fast delivery across the country and that it is possible to pay later with Afterpay. The company presents itself as a provider to more than 150,000 customers and with a 4.6-star rating on Google.

Top selling tiles and community projects

Featured products include the Brunswick Kit Kat Matte White 145x22 mm, the Brushgrove Matte White 300x600 mm, the Newport Matte Subway White 75x300 mm, the Paddington White Terrazzo Look 450x450 mm, the Newport Matte Square and Subway 150x150 mm, the Newport Gloss Subway White 75x300 mm, the Tully Heads Carrara Matte Herringbone 45x95 mm, the Coogee Antique White Kit Kat Mosaic 92x12 mm, the Newport Gloss Subway Sage Green 75x300 mm, the Brunswick Kit Kat Gloss White 145x22 mm, the Newport Gloss Square and Subway 150x150 mm and the Paddington Terracotta Terrazzo Look 450x450 mm. The site also shows a gallery of real customer renovations and a projects section such as The Redfern Project.

Trade profile and customer service

TileCloud has a dedicated account for industry professionals (Trade) and offers help resources such as FAQs, delivery information, lead times, returns and claims management. The company also publishes a blog and maintains a careers section.

Location and contact

68-72 Mentmore Ave, Rosebery, New South Wales 2018, Australia · Phone: (61) 2 9557 6785 · Email: hello@tilecloud.com.au