Phonebot

Phonebot: refurbished and new phones in Australia

Phonebot is an Australian e-commerce business dedicated to the sale of mobile phones, tablets, laptops and accessories, both new and refurbished, ex-demo and second-hand. Its catalogue covers the main brands on the market: Apple, Samsung, Google, Oppo, Huawei, Sony, Vivo, ASUS, ZTE, Honor, Xiaomi, OnePlus, Motorola, Nokia and TCL, among others.

Product catalogue

The store organises its offering into several main categories:

• Refurbished phones: Apple iPhone models (from the 11 series to the 18 series, including XS, XR, X and SE), Samsung Galaxy (S, Z Fold, Z Flip, Note and A series), Google Pixel (from Pixel 5 to Pixel 11), and other brands such as Vivo, Huawei, ASUS, Oppo, ZTE, Honor, Xiaomi, OnePlus, Motorola, Nokia and TCL.
• New phones: unused handsets from Apple, Samsung, Google and OnePlus.
• Tablets: refurbished iPads (iPad, iPad Air, iPad Mini, iPad Pro) and Samsung Galaxy Tab.
• Accessories: cables and adapters, chargers, cases (for iPhone, Samsung, Google, Oppo, Motorola and iPad), headphones (including Apple AirPods), laptop bags, screen protectors and smartwatches (Apple Watch and Samsung Watch).
• Laptops: Apple MacBook Air and MacBook Pro, Microsoft Surface and Samsung Notebooks.

Conditions and warranty

Refurbished products are classified by condition grades: Open Box, Like New, Grade A and Grade B. The company offers a 12-month warranty, with the option to extend for an additional 12 months for an extra payment that varies depending on the model. Free shipping and easy returns are also offered.

Environmental commitment

Phonebot presents itself as a company with a carbon-neutral approach and highlights that it has refurbished more than one million devices since 2012. The company promotes technology reuse as a sustainable alternative.

Rating and track record