ServiceTasker

ServiceTasker, a platform to connect household tasks with local professionals

ServiceTasker is an online marketplace that connects customers with local service businesses and professionals. The process works in three steps: the user posts their task by answering a brief questionnaire and, optionally, attaching a photo; the platform notifies local businesses so they can send quotes; and the customer compares reviews, ratings, and credentials before choosing a professional. The company presents the task posting service as free for customers and notes that it can save up to 25%.

Available services and categories

The catalogue covers more than 1,300 service categories, according to the information aimed at customers, and more than 1,600 according to the comparison for businesses. Popular categories include handymen, plumbers, removalists, electricians, tilers, pest control, gardeners, cleaning, fencing, painters, carpenters, air conditioning, locksmiths, plasterers, concreters, bathroom renovators, landscapers, builders, roofers, glaziers, pavers, arborists, door installation, guttering, roof repair, flooring, kitchen renovators, retaining wall builders, wallpaper installers, draftsmen, decking, floor sanding and polishing, pergolas, vehicle transport, security screens and doors, and home automation and security.

How it works for businesses and professionals

For professionals, the platform does not require monthly fees or a subscription: you only pay for the leads you decide to purchase. Businesses receive requests from verified customers, have a free listing in the directory, and can browse open jobs based on their service area and preferences. The platform allows you to highlight your profile with ABN, reviews, ratings, and photos, and sends instant lead notifications via SMS, email, and mobile app. It also offers email support and tools to build reputation through customer reviews.

Tools for customers

Customers can post tasks anywhere in Australia for free, receive quotes from verified local professionals, and compare quotes, reviews, ratings, and business profiles. The platform provides access to ABN information for added transparency and allows connecting with businesses based on location and needs. It includes cost guides, articles, and resources, and a review system from real customers.

Differences the platform highlights compared to other marketplaces

ServiceTasker compares itself with Hipages, Bark, and ServiceSeeking in several aspects. According to its own comparison, it allows three free quotes per job, does not charge a membership fee, and does not apply commissions on jobs, unlike competitors' pay-per-lead or subscription models. It states it has more than 31,000 registered businesses, a quick and easy sign-up process, and provider verification through ABN checks. The company says its interface is clean, intuitive, organised, and modern in design, and that it offers cost transparency, a simple booking process, and a mobile app. The comparison also mentions geographic coverage and a matching algorithm based on category and location. In the insurance and liability section, the platform refers users to check with the professional. The company states 2023 as its founding year.

Recent activity and coverage

The site shows recently posted tasks in Australian locations such as Rowville (VIC), New Beith (QLD), Dudley Park (WA), Maroochydore (QLD), Sheidow Park (SA), and Windsor Gardens (SA), with examples of roof painting, fence installation, pressure cleaning, end of lease cleaning, aluminium fence installation, and paving. The platform operates in Australia and maintains versions for the United Kingdom, United States, Canada, and New Zealand. Featured areas include Melbourne, Sydney, Brisbane, Adelaide, Canberra, Darwin, Hobart, and various suburbs and localities within those cities.