Wellsons

Wellsons, online retailer of bathroom, kitchen and laundry supplies in Australia

Wellsons operates as an Australian online store dedicated to the sale of bathroom, kitchen and laundry products, with home delivery. Its catalogue ranges from toilets and baths to bathroom vanities, tapware, showers, tiles and accessories, and includes brands such as ADP, Marquis, Rifco, Timberline, Otti, Meir, Fienza, Geberit, Billi, Oliveri, Hotwire, Linkware, Nero, Greens, Thermogroup, Decina, Abey, Gareth Ashton, Armando Vicario, Nood Co, Turner Hastings, Remer, Radiant Heating, Gallaria, Kaskade, Manovella, Lafeme, BelBagno, Linsol and Caroma.

Bathroom catalogue

The bathroom section is organised by product type and by style. It includes back-to-wall toilets, closed coupled toilets, wall hung toilets, in-wall cistern toilets, electric toilets, rimless toilets, disabled toilets and accessories such as toilet seats, flush buttons, electric bidets and bidet sprays. It also offers above counter basins, pedestal basins, freestanding basins, wall hung basins, semi-recessed basins, semi-inset basins and undermount basins, as well as accessories such as bottle traps and basin wastes.

Bathroom vanities are classified by size (from 600 mm to 1800 mm), by type (wall hung, freestanding, compact, corner, custom and double) and by brands such as ADP, Marquis, Rifco, Timberline and Otti. They are complemented by bathroom cabinets, bathroom tallboys, mirrors and mirror cabinets.

In baths, the catalogue distinguishes between freestanding, back-to-wall, claw foot, corner, inset, spa and overflow baths, in materials such as acrylic, stone and pressed metal, and in sizes of 1500-1699 mm and 1700-1899 mm.

Tapware, showers and accessories

Tapware is grouped by use (basin, bath, freestanding bath, wall mounted, kitchen, laundry, outdoor and sensor) and by finish: brushed nickel, matte black, chrome, gold, gunmetal grey, white and rose gold. It is also organised by modern, traditional and heritage style, and includes brands such as Meir and Fienza.

Showers cover shower mixers, double showers, hand showers, wall mounted showers, ceiling showers, rail showers, shower arms and shower heads, as well as accessories such as floor wastes, shower shelves, wall niches, shower bases, shower filters and shower screens. Bathroom accessories include toilet roll holders, soap dish holders, toilet brush holders, bathroom shelves, robe hooks, floor wastes, tumbler holders, soap dispensers, cabinet handles, door stoppers and towel rails, with options for heated towel rails and bathroom heating (underfloor heating, undertile heating, in screed heating and fan heaters).

Kitchen, laundry and plumbing

For kitchen and laundry, Wellsons sells kitchen and laundry sinks, undermount, top mount, single bowl, double bowl, round, butler, outdoor and granite sinks, with accessories. It also offers 30, 35, 45 and 70 litre laundry units, in white and black, and laundry cabinets. Tapware includes pull out and standard sink mixers for kitchen and laundry, in finishes such as stainless steel, black, white, gunmetal grey, fireclay, brass, brushed nickel and black or white granite.

The plumbing and spares section includes copper and brass fittings, flexible hoses, tools and valves, as well as a commercial bathroom category.

Tiles and flooring

The tiles and flooring catalogue is organised by shape and pattern (rectangle, subway, hexagon, fishscale, round, diamond, square, brick bond, kitkat, penny round, mosaic, herringbone, stacked and chevron), by material and look (ceramic, travertine, concrete, Carrara, encaustic, terrazzo, porcelain, natural stone, terracotta and tessellated), by room (bathroom, front porch, kitchen, splashback, laundry, external and living room) and by colour (black, white, grey, blue, pink, charcoal, green and beige). They are also distinguished by finish and origin: grip, matt, gloss, honed, Spanish, Australian made and Italian.

Shopping and advice services

The store offers a trade account programme, brochures, a help centre, FAQs, a returns policy, financing options, a sample service, design advice and a blog with tips. It has shoppable rooms with inspiration ideas, such as coastal, terrazzo, Hamptons, modern country, skylight, Victorian and modern laundry bathrooms, as well as bathroom packages and a clearance section.

Contact and coverage

Wellsons serves customers through its online store and offers home delivery. The site publishes a customer service phone number (1300 265 812) and a sales email address (sales@wellsons.com.au). The company presents itself as Australia's best online retailer in its sector, a claim that corresponds to its own promotional description.