Bathware Direct

Bathware Direct, online bathroom equipment store in Australia

Bathware Direct is an Australian e-commerce business dedicated to selling bathroom, kitchen and laundry products. Its catalogue ranges from tapware and toilets to furniture, showers, baths and accessories, and is organised into sections such as Accessories, Tapware, Toilets, Vanities & Storage, Showers, Baths, Basins, Kitchen & Laundry and Bathroom Packages. The company also maintains a sale section under the SALE label.

Tapware and toilets

The tapware section includes basin mixers, vessel mixer taps, three-piece tapware, wall mixer sets and basin spouts. For baths it offers bath spouts, freestanding bath fillers and bath/shower mixers, some with diverters. The shower range comprises bath/shower mixers, wall top assemblies and mixer tap spares. In kitchen and laundry it sells sink mixers, three-piece tapware, spouts, washing machine stops, boiling, chilled and filtered water taps, and soap dispensers. The commercial line includes sensor taps, care taps and bidet kits.

In toilets, the store offers toilet suites in various configurations (back to wall, close coupled, link, inwall and skew), smart toilets, cisterns, pans, urinals, care toilets and accessories for the latter. It also has bidets and bidet sprays, toilet seats, buttons and access plates, and spare parts.

Furniture, mirrors and storage

The vanities and storage section covers compact vanities and 600, 700-800, 900, 1000-1100, 1200, 1500 and 1800 mm units, as well as vanity cabinets only. Shaving cabinets and mirrors are added in sizes 450, 600, 750, 900, 1000-1200, 1500 and 1800 mm, LED mirrors and tall boy cabinets. The catalogue includes cabinetry handles.

Showers, baths and basins

The shower section brings together overhead showers, rail showers, handshowers and combo showers, shower arms and heads sold separately, spare parts, shower screens and bath screens, moulded and tiled shower bases, shower wastes and channels, storage niches, shower seats and rails, mixers and tapware, and grab rails and accessibility accessories.

In baths, models offered include freestanding, acrylic, back to wall, corner, cast stone, inset, baths with tile flange, island and pressed steel, plus accessories such as bath plugs and shower baths with screens.

The basins section includes wall mounted, semi-recessed, undercounter, semi-inset, inset/vanity, above counter or vessel and care basins, along with accessories.

Kitchen, laundry and appliances

For kitchen and laundry, Bathware Direct sells drop-in, undermount, fine fireclay, butler/farmhouse and alfresco sinks, as well as laundry troughs and accessories, inset laundry troughs, ceramic laundry troughs and laundry troughs with cabinet. The appliance range comprises ovens, rangehoods, cooktops and dishwashers. It also has a modular laundry system.

Accessories and wellness

The accessories catalogue covers single and double towel rails in 750-800 and 900 mm, heated towel rails, hand towel holders, towel rings and rails, glass soap dishes, soap baskets and metal soap dishes, glass shelves, towel racks and shelves, shower shelves, wooden bath caddies, grab rails in sizes 200-350, 400-600, 650-900 and 950-1200 mm, heated and unheated towel ladders, toilet roll holders, toilet brushes and robe hooks. The Homewares section includes shaving cabinets and mirrors, bathroom mirrors, toothbrush tumblers, LED mirrors and shaving cabinets, and indoor/outdoor heating.

Customer service and programmes

The company offers telephone and email support, and has a programme for industry professionals called the Trade Program. It also invites customers to subscribe to a newsletter with a $20 voucher as an incentive, and publishes a blog and videos about its products and customers.