Upskilled

Upskilled: online training for individuals and businesses in Australia

Upskilled is an Australian-based online training provider offering over 100 industry-aligned courses and 24 national qualifications. Its catalogue covers Certificate III and IV, diplomas, short courses, online bootcamps and training programmes for organisations. The company presents itself as an RTO (Registered Training Organisation) and states it has surpassed 42,000 successful enrolments.

Course offering: technology, business and community services

The catalogue is organised into three main areas: technology, business, and community and health. In technology, courses cover general IT, programming and web development, cybersecurity, cloud computing, data and artificial intelligence, and networking and systems administration. In the business area, the offering includes administration, leadership and management, marketing and social media, work health and safety, human resources and project management. In community and health, programmes are delivered on aged and disability support, community services and case management, counselling and mental health, and alcohol and other drugs.

In addition to regular courses, Upskilled offers short courses, skill sets, statements of attainment and online bootcamps. Short courses include artificial intelligence, cloud computing, cybersecurity, data centres, data science, general IT, networking and systems administration, programming and web development, marketing and social media, business administration, leadership and management, project management, human resources and a Mini MBA (MMBA). In the community and health area, short courses cover aged and disability support, alcohol and other drugs, and counselling and mental health.

Training for organisations

Upskilled designs technical and leadership training programmes for companies and agencies. The company states it collaborates with organisations to maximise their training budget and offers special group pricing. Categories of training for organisations include cybersecurity, AI training, Microsoft apps, associations and professional bodies, local government and councils, Tech Academy, Microsoft Training, EPI Courses, CompTIA Courses and EC-Council Courses. It also has a Leadership Academy with leadership and management programmes, business communication and a Mini MBA (MMBA).

Methodology and student support

Training is delivered entirely online and allows students to study at their own pace, at any time of day. The MyUpskilled platform provides access to interactive tools, additional resources and assessments. Upskilled states that students have mentors and expert trainers who offer one-on-one support, feedback and guidance accessible by message or call. The company also mentions it collaborates with industry leaders to incorporate up-to-date content and resources.

Awards and ratings

Upskilled presents itself as a winner of the LearnX Gold awards in 2022. On Trustpilot, the company shows a score of 4.8 or higher, according to the site's data. Student testimonials highlight the clarity of instructions, tutor support and the ease of use of the online platform. Some students mention trainers such as Russell James, Sarah Marshall, Jo and Ronnie by name for their help during the course.

Areas of specialisation and audiences served

Upskilled's activity is aimed both at individuals looking to advance their career or change sectors and at businesses that need to train their teams. Courses are oriented towards practical outcomes and application in the workplace. The company also offers career guidance resources through its SkillsTalk blog, with advice on career, working from home, online study, self-improvement, returning to work and pathways to university. It also publishes information on industries such as work health and safety, project management, information technology, management, community services, marketing, human resources and administration and business.